Executive Assistant, office manager
Resume:
Lisa A. Tesmer
www.linkedin.com/in/lisatesmer
*******@*********.***
Executive administrative professional with extensive experience managing
all aspects of administrative operations including C-level support, human
resources, finance, bookkeeping, IT support, and marketing and collateral
development. Possesses a clear understanding of business strategy and
operations. Anticipates executive's needs thinking two steps ahead and
preparing solutions. Streamlines administrative operations with an eye
toward increasing efficiency, economy and productivity. Problem solver for
staff and considered the 'go-to' person for questions and concerns.
Effective as team member and leader with excellent interpersonal and
communication skills.
Cross-functional leader and Trusted Advisor
. Trusted advisor for administrative, confidential, and business strategy
needs of CEO and Managing Partner.
. Proactive as CEO's 'right arm' anticipating requests to ensure
organizational strategies are met.
. Book travel arrangements, prepare expense reports, and coordinate officer
calendars and meetings.
. Plan and coordinate offsite meetings, tracking registrations, booking
rooms and coordinating event details.
. Manage, negotiate costs and administer benefits program for small
business.
. Conduct prospective employee interviews and onboard new employees.
. Initiate the creation or revision of Agreements/Documents/Contracts
required supporting corporate operations.
. Manage office operations conducting ongoing review of practices,
procedures, equipment and corporate records.
. Manage administrative and temporary office support.
. Manage layout and maintenance of office facility including
telecommunications and phone system support.
. Manage the integrity, capacity and backup processes of corporate servers.
. Operations/troubleshooting liaison for office software/hardware and
desktop installations.
. Document and develop remote access procedures to employee desktops, and
procedures for staff access to online technology and appropriate use of
same.
Efficient and Cost conscious Financial manager
. Leadership and management of all financial functions including A/R, A/P,
payroll, billing, project reporting, budgeting, cost analysis and cash
management using QuickBooksPro.
. By conducting an audit of equipment leases, service contracts and product
use, reduced monthly payables by 30%.
. Develop and implement procedures improving financial information capture
resulting in increased cash flow and significant reduction in outstanding
accounts receivable.
. Assist staff in compiling expense reports and monitoring for accuracy.
. Conduct project cost analysis for proposal development with sales team
ensuring appropriate margins are realized.
. Create and monitor monthly cash flow analysis.
. Work with outside accounting firm on processing monthly financial
statements and year end financial review and tax returns.
. Institute procedures to confirm billable projects creating a dynamic
invoicing process resulting in more positive cash flow.
. Manage payroll function and all associated tax reporting.
. Create tracking reports in MS Excel to chart tiered commission payments
for sales staff.
creative Marketing strategist
. Coordinate the redesign and development of the corporate website and
provided ongoing maintenance resulting in increased traffic by 50%.
. Create corporate LinkedIn, YouTube, Twitter and Facebook pages, design
header graphics and post comments.
. Manage the redesign of corporate identity and associated collateral.
. Review and update content changes to sales and client collateral. Design
and coordinate layout and content of same when required.
. Basic knowledge of HTML and MS FrontPage and WordPress web design
software.
Lisa A. Tesmer
Page 2
PROFICIENCIES
Windows 8, Microsoft Office 2013 (Word, Excel, PowerPoint, Outlook,
Publisher), QuickBooks Pro 2011 & QuickBooks Online, ACT!, Basic HTML,
WordPress, CorelDrawX7, Constant Contact, Survey Monkey
PROFESSIONAL EXPERIENCE
Right Arm Resources, Cumming, GA
2012 - Present
Administrative consulting, executive assistance and virtual support to
small businesses and independent business owners.
Principal
. Provide all types of back office administrative support.
. Presentation development and design using PowerPoint, Word and Publisher;
reformatting and editing presentations to ensure a professional result.
. Content editing for grammar, logic and context of presentations and other
documents.
. Management of special projects, (i.e., leadership conference
coordination, document/handout management, follow up survey to
participants and compilation of results).
. Video capture, editing (trimming), presentation development.
. Set up accounts and post to social networking sites.
. Bookkeeping, A/P, A/R.
. Travel coordination (including international), expense reporting and
subsequent billing out to client.
CMI International, Inc. Alpharetta, GA
2006 - 2012
A Talent Management organization specializing in Leadership Development,
Executive Coaching, Organizational Development and Career Transition.
Director of Finance and Operations
. Managed all aspects of office operations for an office of 10 including
HR, IT, and office management.
. Provided executive assistant support to CEO and participated in high
level strategy meetings.
. Managed all aspects of accounting including cash flow management,
accounts receivable, accounts payable, and payroll and financial
reporting.
. Corporate liaison to parent company Career Partners International and
managed reporting to same.
LTDesign, Cumming, GA
2001 - 2006
Free Lance Marketing and Web Design
Principal
. Designed, developed and maintained websites.
. Designed and produced marketing collateral including brochures and
sales sheets.
. Coordinated distribution of collateral.
DOCX, Inc., Alpharetta, GA
1997 - 2001
Mortgage settlement and assignment paperwork processor for mortgage
transfers with the local government agencies.
Marketing Manager
. Managed the design and development of marketing media for distribution of
software.
. Created and maintained corporate website.
. Designed and managed the production of direct mail campaigns.
POS Technologies, Inc., Norcross, GA
1993 - 1997
Credit card processing division of the HONOR debit card network.
Office Manager/Executive Assistant
. Managed the office of a start up division of the HONOR ATM network.
. Provided all aspects of executive level administrative support to
President of division.
. Negotiated equipment leases, purchased furniture, supplies and other
equipment necessary to set up office.
EDUCATION
Kennesaw State University, Kennesaw, GA 2009-Present
Completing BBA degree in Management
University of Georgia, Athens, GA
Associates Degree, Fine Arts
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