Customer Service Administrative Assistant

Location:

Posted:

March 06, 2015

MICHELE GARNER

Customer Service Agent

Profile Can function in any capacity independently and team member

Good communication and computer skills. Good attention to detail

and ability to carry out tasks in a professional manner.

Employment

9/2011 9/20014

Rehabilitation Institute of Michigan, Detroit, MI

Customer Service /Patient Safety Advisor

1. Supported staff by coordinating and reporting patient safety

issues and findings.

2. Monitors patient by observation to insure patient safety and well–being.

3/2007 6/2011

Nurses Who Educate Staffing, Detroit, MI

Administrative Assistant

• Handled telephone inquiries

1. Quickly and effectively solved chart discrepancies

2. Handled release of information requests

3. Performed chart audits

2/2006 1/2007

Westat Research Agency, Rockville, MD

Health Information Processor

4. Abstracted chart information for research agency

5. Data Entry.

6. Assured adherence to proper HIPPA privacy rules and regulations.

5/2004 1/2006

ACT 1 Personnel Services Detroit, MI

Medical Record Clerk

• Storage and retrieval of medical records

• Prepared document for scanning

• Data entry and Filing

Education

Davenport University

Health Information Management anticipate graduate 2016

Medical Coding Certificate 6/2014

Marygrove College, Detroit, MI