Sales Customer Service
Resume:
E.
Carlos Angel
******.*****.******@*****.*** 9138 SW 23rd Street, Davie FL 33324
Te r r i t o r y Sa les/ Accou n t E xec u t i ve
Assertive, confident and outgoing Sales Specialist / Account Executive that has more than 8 years of
experience in merchandise representation, direct sales, automobile sales, key account manager.
Determined professional that holds a verifiable record of achievements in exceeding sales, lead
generation, revenue generation and customer service excellence; actively seeking a challenging and
progressive role in territory sales and account management. Competitive executive demonstrates
expertise in account acquisition and retention, face to face consultative selling, negotiation and closing,
and leadership in the direct sales industry, commodity trading brokerage and Operational Management.
Thrives in demanding team environments and excels under pressure.
Territory Sales & Account Management Skillful Communicator in Spanish & English
Direct Sales, B2B, B2C, International Trade Exceptional Client Relationship Manager
Key Contacts in Latin American Market Creative & Resourceful Problem Solver
P ro fess io na l E x pe r ie nce
Specialty Harvest January 2013 – Present
Account Manager/ Agent. Fort Lauderdale, FL
Represent Traviesa Coffee Company on the Midwest and Southeast territory.
Deliver quality product demonstrations to current and potential clients; generated leads through cold
calling prospective clients and actively securing referrals
Development and achievement of sales through the direct sales channel
Update a comprehensive database of all potential business clients; monitored industry trends and
market conditions relative to product.
Conceive and implemented compelling marketing strategies and tools to develop product
commercialization of the coffee brand in the retail industry and coffee roasters companies
Travel to the coffee region with buyers to expand theirs and my knowledge on coffee practices
Attended important industry trade shows and events to actively promote company services, and
attract distributing partners and key providers.
Interlatitude Connection, LLC Dec 2008 – Nov 2012
Coffee Wholesaler / Broker. Chicago, IL/Fort Lauderdale, FL
Succeeded in introducing and developing a new market through connecting international firms with
reliable U.S. partners
Conceived and structured a company with the end goal of introducing San Nicolas Coffee, an
international firm, within the U.S. market.
Oversaw the smooth transition of the entire logistical process, from naturalization, trading up to
strategic, and timely product distribution.
Traveled extensively to South America in search of high quality specialty coffee companies to import
their products into the U.S.
Became part of the sales team for a group of coffee roasters and opened significant accounts in the
retail and food service market.
Opened new accounts and developed long term relationships with customers through consistent
follow up and scheduling face to face meetings
Z Frank Chevrolet and Kia Jan 2006 – Dec 2008
Sales Consultant, Chicago, IL
Achieved $2M in product sales in 2007 and received recognition as a top sales executive and leader
in customer satisfaction.
Sold 137 vehicles and generated gross profits of $225K; recognized as Representative of the Month
10 times within a three year period.
Sourced new business for the company through actively cold calling prospective clients and obtaining
referrals from key contacts.
Scheduled and delivered effective executive presentations to C level professionals; negotiated sale
terms, prepared contracts and successfully closed sales.
Conceived and executed attractive strategies and special marketing campaigns, which directly
resulted in increased store traffic and profits.
Trained and mentored new staff on company policies, sales strategies and cycle, and best practices.
Easy Call, Inc./RIA Envia July 2003 – Jan 2006
Account Executive, Chicago, IL
Oversaw direct sales accounts consisting of major corporations, retail stores and restaurants, and
B2B clients throughout the Midwest Territory.
Managed, renewed and grew approximately 150 accounts through the successful sale of various
company products and custom packages.
Conceived, introduced, and implemented innovative departmental standards in selling discount
pharmaceutical packages and money transfer systems offered.
Targeted new accounts and developed long term relationships with customers through consistent
follow up and scheduling face to face meetings.
Maintained detailed databases of business clients and documented all sales movements and
activities regularly.
Delivered quality product demonstrations to existing and prospective clients; succeeded in acquiring
new customer accounts in the Hispanic market within the Illinois and Midwest area.
CTR Marketing Jan 2002 – June 2003
Sales Consultant, Jacksonville, FL
Promoted and sold discount packages door to door to corporate and individual clients as well as
represented over 30 different product lines.
Delivered executive product demonstrations to prospective clients as well as existing clients to inform
them of new product offerings and packages available to support their business.
Recruited new associates to develop business opportunities and expand product lines at distributor
level within the state of Florida.
Established new leads for the company through active solicitation of existing clients for key referrals
and through networking, prospecting and advertising.
E d uca t io n & Tech n ica l S k i l l s
Clarke University, Dubuque, IA, June 2001 Bachelor of Arts in Business Administration and
Management
Externado de Colombia, Bogota, Colombia, 1993 – 1998, Accounting.
Proficient in Microsoft Office Suite
(Word, Excel, PowerPoint), SAP, Higher Gear, CRM, Salesforce.com and Advanced Internet Skills
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