Customer Service Medical Assistant
Resume:
Deneen A. Gates, MA
P.O. Box *** Wood River, IL *2095
Phone: 618-***-****
*************@*****.***
EDUCATION:
Sept. 2013-Oct. 2014 CALC, Institute of Technology Alton, IL
Accredited Medical Assistant Program
Areas of concentration include:
Medical Terminology HIPAA Knowledge
Alpha-Numeric Filing Phlebotomy
CPR/First Aid Certified Telephone Triage
SOAP documentation Injections
March 27, 2010 State of Illinois
Food Service Sanitation Certificate
EXPERIENCE:
Sept. 2014 - Oct. 2014 St. Anthony's Health Center
Alton, IL
Medical Assistant Intern in Cancer Center
Duties: Greet patients, check-in and check-out patients, provide excellent
customer service, prepare room for patient visit, assist physician with
visit, take vital signs, prepare patient charts, make appointment reminder
calls, schedule patients for further test such as Mammogram, PSA Lab tests,
etc., drawing blood, assist in EKG's, filing and retrieving charts,
utilized (EHR) Electronic Health Record System to schedule appointments,
enter New Patient Account Information and to queue patients to alert
Physician that patient had arrived.
Aug. 2012 - Present Help-At-Home
Wood River, IL
Homemaker
Duties: Assist clients with activities of daily living skills, ensure
safety of client, engage in cooking and cleaning, accompany clients to any
errands or Doctor appointment.
Aug. 2007- Feb. 2013 Aramark Food Service Alton, IL
Dish Room Supervisor/Lead Cook/Kitchen Manager
Various Duties: Started out in Dish room, promoted to Lead Cook, then to
Kitchen Manager. Supervise staff and help prepare food, maintained a cash
register, responsible for all inventory and ordering food and supplies,
implemented HACCP programs, ensure kitchen and dining area were clean and
hazard free.
1997-2000 Morning Glory Healthcare Edwardsville,
IL
Homemaker
Duties: Assisted clients in activities of daily living skills, engaged in
cooking and cleaning, prepared daily medications for clients, and
accompanied clients to any errands or Doctor appointment.
1994-1996 Residential Options Alton, IL
DSP
Duties: Supervised residential home of mentally challenged individuals,
maintained their safety during activities, followed company policies while
on day trips to local businesses, taught them daily chores and activities
where they interacted with each other, assisted with hygiene, dressing,
feeding, medications, doctor appointments, etc.
Deneen A. Gates, MA
P.O Box 281 Wood River, IL
Phone: 618-***-****
*************@*****.***
List of References:
Rozina Coleman
Teacher
411 North 22nd Street Unit 206
St. Louis, MO 63103
************@*****.***
Connie Gray
Retired RN/Church Administrator
2711 Salu Street
Alton, IL 62002
Allison Randolph
Madison County CSD
1312 Troy Road Apt. D
Edwardsville, IL 62025
**************@*****.***
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