Customer Service Project

*

Christina Mitchell

* ***** *** *** ** Calgary, AB T3G 3M5 587-***-****

*********.******.********@*****.***, ca.linkedin.com/in/christinamuriel

Objective:

To bring passion and determination to an organization through full-time summer employment,

which will allow the practice of skills learned through my education.

Education:

Business Administration, SAIT Polytechnic, Calgary, Alberta 2015

Courses in:

• •

Introduction to Accounting Introduction to Management

• •

Business Communications Microeconomics

• •

Introduction to Business Quantitative Methods

• •

Marketing Essentials Organizational Behaviour

General Arts and Science Diploma, Loyalist College, Belleville, Ontario 2014

Courses in:

• • •

Project Management Chemistry Mathematics

• • •

Critical Thinking and Biology Interpersonal

Ethics Psychology

• Physics

• •

Written Employment

• Technical Mathematics

Communications Orientation

• Career Planning

• •

Oral Communications Computer Essentials

• Sociology

• •

Computer essentials Psychology

• Business Law

Placement Experience:

Environmental Education Intern, Quinte Conservation Authority, Belleville, Ontario 2013

• Researched funding options available to the organization

• Designed promotional materials to promote community relationships

• Assisted with proposal writing for funding requests

• Updated multiple data bases

Office Assistant, Hastings Housing Resource Centre, Belleville, Ontario 2013

• Utilized excellent communication skills with staff and clients of Hastings Housing

Resource Centre

• Efficiently managed client intake forms using a manual filing system and computer data

base

• Maximized productivity of the organization by acquiring new residential listings and

closing existing client files when required

Employment History:

2

Christina Mitchell

7 Royal Elm Bay NW Calgary, AB T3G 3M5 587-***-****

*********.******.********@*****.***, ca.linkedin.com/in/christinamuriel

Cadet Banking Officer, Cadet Camp, Trenton, Ontario 2014

• Accurately tracked and maintained cadet training bonuses

• Consistently ensured that the money within the bank balanced

• Provided cadets with information regarding their training bonus payments

Customer Service Agent, Stream Global Services, Belleville, Ontario 2013

• Effectively resolved customer issues regarding billing and services

• Familiarized customers with new products available to them

• Provided exceptional customer service with a positive attitude and knowledge of

company policy to resolve customer issues

Survey Technician, Notra, Ottawa, Ontario 2011

• Utilized GPS technology to accurately mark target points for extraction

• Recorded data into computer system for project maintenance

• Operated EM61 array technology efficiently

Custodian, GDI OMNI Facilities, Petawawa, Ontario 2011

• Safely and effectively sterilized various work and residential buildings according to

Department of National Defense standards abiding by standard time frames

• Provided a sanitary work and living environment for military personal and civilian

contracted employees

Custodian, Soloway Jewish Community Centre, Ottawa, Ontario 2011

• Responded to radio calls promptly and cared for loading dock orders with attention to

accuracy

• Maintained and stocked facilities with attention to safety and sanitary requirements

Volunteer Experience:

Canteen Committee, Millcreek Riding Club, Warkworth, Ontario 2014

• Planning and designing canteen menu for 2014 horse show season

• Acquiring quotes for food and supply costs

• Budgeting needs of canteen to ensure overhead revenues

Office Assistance, Quinte Conservation, Belleville, Ontario 2014

• Assisted with wood duck nesting box maintenance

• Attended community functions as a Quinte Conservation representative

Additional Training:

Orientation to WHMIS, Certificate of achievement, Loyalist College, Belleville, Ontario 2014

CPR/AED Level C Certification, Canadian Red Cross, Belleville, Ontario 2014

3

Christina Mitchell

7 Royal Elm Bay NW Calgary, AB T3G 3M5 587-***-****

*********.******.********@*****.***, ca.linkedin.com/in/christinamuriel

Contact this candidate