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Customer Service Medical

Location:
Manlius, NY, 13104
Posted:
March 02, 2015

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Resume:

Curriculum Vitae

Susan B. Sloane, BS, R.Ph., CDE

**** ********* ***** **** . **********, New York 13078

315-***-**** . ********@***.***

Diabetes Educator & Consultant

Medical Device Training . Disease Management Strategies . Outreach &

Advocacy

Diabetes expert dedicated to promoting wellness and optimal outcomes as a

patient advocate, information expert, educator and corporate partner.

Clinical approach includes an in-depth understanding of the principles

underlying diabetes treatment and patient care. Broad expertise and a

unique skill set acquired through a combination of evolving professional

and personal experience.

Strengths include:

Education Delivery - Provide counseling on a full range of diabetes-

related issues including diabetes self-management, drug information

support and clinical measures, to adults, children and families, medical

professionals, public officials and corporate leadership.

Communications & PR - Motivational speaker, writer, televised program

moderator, panel participant and media spokesperson experienced in press

relations, presentations, fundraising, community service and

congressional lobbying.

Business Leadership - Strong contributions as a clinical consultant,

board member and business consultant, and in business development

including sales and marketing. Possess a significant network of diabetes

related pharmaceutical, medical equipment, education and consulting

contacts.

Education & Credentials

Bachelor of Science in Pharmacy - Massachusetts College of Pharmacy,

Boston, MA

Registered Pharmacist in the State of New York

Certified Diabetes Educator

Certified Pump Trainer, Disetronic Medical Systems & Deltec

Professional Experience

GlaxoSmithkline / Account Specialist Syracuse, NY 2011-Pres.

Serve as Pharmacy Account Specialist for the Community Pharmacy Team.

Recipient of the Spirit award for reaching 150% of target goal.

Prescribe Wellness / Consultant Orange County, CA 2013-Pres.

Prescribe Wellness employs marketing and technology in delivering

efficient solutions to clients (pharmacies) to increase adherence and

compliance through education. Recruited to develop clinical content and

direction, including accurate marketing messages, for a diabetes wellness

initiative, and to oversee clinical programs for disease state

management.

Roche Diagnostics / Trainer, Insulin Pump Chicago, IL 2003 to 2005

Designed, developed, and presented medical device training to patients

beginning use of insulin pump, coordinating an average of five trainings

per month throughout the New York region. Also trained patients in use of

Omnipod's insulin pump.

RxSchool.com / Instructor, Continuing Medical Education (CME) Los

Angeles, CA 2007-2010

RxSchool offers continuing ed courses for health care professionals.

Create and present diabetes-focused webinar training for nursing and

pharmacy healthcare professionals, providing bimonthly online training

course facilitation.

J and M Educational Consulting/Clinical Consultation, Biomedical

Communication Jamesville, NY 1999-2011

Maintain continuous awareness of development in the diabetes-focused

medical arena, providing corporate consultation and interpretation of key

developments. Perform press and media relations.

Past and present clients and projects include:

Alliance Energy - Provided medication therapy management (MTM) to

employees. 2004-2006

Guidepoint Global Advisors - Served within an international network of

specialized consultants supporting senior decision-makers in the

corporate arena with individualized education and advising on

pharmaceuticals. 2008-Present

Origin Biomed - Provided corporate consultation and interpretation of

key developments. Worked on clinical studies. Presented an abstract at

a poster session at the AADE conference in 2009. Handled press and

media relations. 2007-2009

Diabetica Research Solutions, Inc. - Provide public face to creator of

the first diabetic-specific energy drink, Restore! Energy through

liaising with and fielding inquiries from press and broadcast media

outlets. Collaborated with marketing to develop strategic communication

and messaging. 2005-2007

Diabetic Living Magazine / Diabetes Health Magazine - Conceptualize,

develop, and authored feature articles targeting current issues in

living with and managing diabetes, creating highly compelling story

angles to ensure readership. 2004-Present

Newchannel Cable TV - Served as Program Moderator addressing issues

concerning prescription and over-the-counter drugs. 1999-2001

Also currently in the process of developing a diabetes-related book.

Alliance Health California/DiabeticConnect.Com / Advocate Salt Lake

City, UT 2008-2013

Developed and published web-based content on diabetes and answered

questions from members as resident diabetes expert.

D-Life / Consultant Los Angeles, CA 2007-Present

Provided expertise for d-life Q&A and worked on feature stories for their

website.

Logimedix / Territory Sales Manager Fayetteville, NY 2001-2003

Built an impressive record of diabetic product sales across upstate New

York territory; organized and delivered medical device orientation and

training for insulin pumps. . Achieved the highest rate of insulin pump

sales; increased gross sales by over 500%.

Lifescan & Eli Lilly / Instructor Carlsbad, CA and Indianapolis, IN

1997-2001

Facilitated CME programs for physicians, pharmacists, and nurses in

diabetes, becoming on the program's most requested speakers. Garnered top

reviews and satisfaction ratings from program participants.

Innovex / Clinical Educator Parsippany, NJ 2004-2008

Conducted targeted education for patients and healthcare professionals to

promote product sales, providing training on the use of the Lantus

Insulin Pen. Trained up to 50 patients weekly and grew physician

referrals. Grew sales by more than 200% through consultative presentation

techniques.

CVS Pharmacy / Supervising Pharmacist Manlius, NY 1998-2011

Contributed to pharmacy achievement of market dominance throughout the

region through managing retail pharmacy operations, overseeing inventory,

systems, dispensing activities, and personnel. Performed full range of

pharmacist duties including patient history assessment, prescription

evaluation, treatment option consideration, and outcome consultation.

Directed customer service, over-the-counter medication consulting,

medication device demonstration and education, lifestyle change support,

and emergency care / physician referral. Recruited, staffed, trained, and

supervised pharmacy personnel. . Pioneered a Diabetes Program in

collaboration with the local ADA, offering free classes on diabetes self

management to participants.

DiabEase Skincare, Masada Health & Beauty Corp. / Spokesperson

Chatsworth, CA

The NutraSweet Company / Consultant, Medical & Consumer Affairs Chicago,

IL

Assisted in writing abstracts for studies, for presentation at the

American Diabetes Conference.

Board Memberships

American Diabetes Association (ADA), Syracuse Chapter 1995-2004

Juvenile Diabetes Research Foundation (JDRF) 2003-2006

Professional Associations

American Diabetes Association (ADA)

Juvenile Diabetes Research Foundation

American Association of Diabetes Educators (AADE)

Dietary Supplement Education Alliance (DSEA)

Panel Member, Dlife

Articles

all published by Susan B. Sloane, BS, RPh, CDE

Diabetes, Fatigue and Dehydration: What's the Connection?

http://www.pharmacychoice.com/article/diabetes_fatigue.cfm

Diabetes Educator of the Month - Susan B. Sloane, BS, RPh, CDE

http://diabeteshealth.com/read/2004/11/01/3923/diabetes-educator-of-the-

month-susan-b--sloane-bs-rph-cde/

Sleep-A Prescription for Better Type 2 Diabetes Control

http://diabetesdailypost.com/sleep-a-prescription-for-better-type-2-

diabetes-control

A Mother's Story

http://www.parentingdiabetickids.com/blog/a-mother-s-story/

The DPP-4 Inhibitor: Lowers Blood Glucose by Working on the Gut

http://www.diabeticlivingonline.com/medication/oral/dpp-4-inhibitor-

lowers-blood-glucose-working-gut

Metformin: Improving Insulin Sensitivity

http://www.diabeticlivingonline.com/medication/oral/metformin-improving-

insulin-sensitivity

Type 2 Diabetes: Growing Waistlines, Growing Problem

http://www.rxschool.com/livece/info.cfm/livece_id/3292

Chronic Care Focus: Controlling Diabetes in the ICU

http://www.pharmacytimes.com/publications/issue/2008/2008-10/200*-**-****

Type 2 Diabetes - Medications To Manage Blood Glucose

http://www.diabeticlivingonline.com/medication/oral/type-2-diabetes-

medications-to-manage-blood-glucose

The Diabetes Daily Post (DDP) Signs with Royal Caribbean Cruise

International to Host its "Living Well" Diabetes Education Cruise

http://www.prnewswire.com/news-releases/photos/the-diabetes-daily-post-

ddp-signs-with-royal-caribbean-cruise-international-to-host-its-living-

well-diabetes-education-cruise-152261545.html

"Living with Diabetes" Informational Caribbean Cruise

https://groups.google.com/forum/#!topic/misc.health.diabetes/9lLvCDnGRmA



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