MILCIA FERMIN
Mount Vernon, New York *****
Home: 347-***-**** - *********@*******.***
Executive Summary
Extremely organized and hard working accountant with hands-on management experience in accounting. Particularly effective in meeting deadlines and supervising staff onsite and overseas. Successful in resolving customer service issues and clearing open invoices backlog.
Professional Experience
2010 to 2014
Paragon Honda – Woodside, NY
Special Finance Assistant
● Responsible for the management of loan approvals
● Kept track of all outgoing and incoming deals
● Handled highly confidential customer information such as credit findings and banking information
● Reviewed and revised contracts with customers to ensure understanding and completeness
● Addressed complex issues requiring immediate attention and resolution.
2005 to 2010
SONY MUSIC ENTERTAINMENT – Lyndhurst, NJ
Accounts Payable Processing Manager/Coordinator
2009 to 2010
● Managed a team of 7 employees situated onsite and overseas.
● Coordinated and supervised the archiving/scanning and processing department.
● Trained onsite and offsite staff in SAP.
● Supervised the outsourcing transition of accounting to India in country and virtually.
● Provided customer service to vendors and music label customers.
● Supervised the accounts payable process of manufacturing.
● Improved employee performance by redesigning training materials for all accounts payable processes.
● Successfully trained 6+ employees overseas and onsite.
● Ensured customers were well served by the India outsourcing team, answering 30+ calls daily and responding to 40+ emails daily.
● Outsourced several functions, which decreased the human resource budget by 30%.
● Ensured all manufacturing vendors were paid on time making the ordering process more effective and efficient.
● Supported the technical team in testing new and existing functions for the outsourcing project.
Inventory Accounts Payable Manager
2005 to 2009
● Managed and coordinated the manufacturing accounts payable process.
● Solely responsible for Electronic Data Interface (EDI) operations.
● Processed all the re-billing for the manufacturing label customers.
● Primary liaison between Supply Chain management staff, suppliers, and customers.
● Addressed complex issues requiring immediate attention and resolution.
2000 to 2005
SONY BMG MUSIC ENTERTAINMENT – Lyndhurst, NJ
Inventory Accounts Payable Coordinator
2004 to 2005
● Reduced outstanding invoices backlog of over 5M by the end of 2004.
● Solely responsible for the manufacturing rebilling process.
● Created 50+ transactions daily.
Check Auditor and Processor
2003 to 2004
● Audited over 200+ checks daily and processed over 400+ invoices daily.
Mail/File Clerk
2000 to 2003
● Opened, sorted and organized all the mail for the Accounts Payable department.
● Organized in alphabetical order and filed all the check copies for the department.
Education
Technical Career Institute TCI 2000-2001
Manhattan, NY, USA
Computarized Accounting
Associate
Pont. Universidad Catolica Madre y Maestra 1996-1999
Dominican Republic
Accounting
Bachelor Degre