Administrative Assistant Management

Ikeema Jones

*** ****** ****** **** *****, Apartment 2F, Jersey City, NJ 07304

718-***-**** ***********@*****.***

Administrative Assistant

Profile

> Over six years of clerical, administrative, operations, customer

service, documentation and sales experience.

> AS degree in Health Care Office Administration and Certificate in Nanny

Child Care.

> Deliver exceptional reporting and advisement to senior management.

Skilled in medical billing ICD, CPT coding and transcription. Well-

organized multi-tasker with strong detail orientation.

> Self-driven, effective team player with strengths in communication and

developing interpersonal relationships.

> Possess excellent planning, organization, time management and decision-

making skills.

> Strategically coordinate and collaborate with various professionals to

maximize performance in facilitating goals and attaining operational

excellence.

Professional Experience

Administrative Assistant

FedCap, Inc., Brooklyn, NY

2014 - Present

Provide client reception services including, greeting participants,

answering and directing phone calls. Explains process and services to

participants and obtains client signatures for consent.

Assist in scheduling participant appointments. Maintain client medical

documents, attendance records and files. Enter participant demographic

data and action codes and scan documents into computerized

databases. Perform other administrative support functions, as

directed.

Metro Mom Case Management Associate

MetroPlus Health Plan, New York, NY

2011 - 2012

Diligently verified patient statistics and coordinated prenatal &

postpartum treatment. Expertly processed home care authorizations and

drafted approval documentation.

Assisted other case management personnel with referrals, appointments

and outreach calls. Followed up with providers to ensure treatment and

reminded members of appointments.

Patient Service Coordinator

Sports Therapy of New York, New York, NY

2008 - 2011

Knowledgeably provided administrative & secretarial operations for

Department personnel.

Expertly processed medical secretarial tasks such as scheduling,

billing and insurance verification. Scheduled appointments with

hospitals & health care providers and ensured stocking of supply

cabinets.

Inventory & Visual Display Associate

Staples Superstore, Brooklyn, NY

2007 - 2008

Skillfully developed displays and significantly boosted store sales by

refreshing product merchandising.

Comprehensively processed inventory and ensured adequate quantities of

required materials. Knowledgeably produced merchandise pricing and

inventory storage.

Education

ASA Institute College of Advanced Technology, Brooklyn, NY

Associate of Science - Health Care Office Administration 2007

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