High School Manager

Darnell Thomas

**** **** **.

Hyattsville, Md.

20782

202-***-****(cell)

**.**************@*****.***

Career Objective

To obtain a position in an accounting and/or accounts receivable position.

Education

H. D. Woodson Senior High School - May 1987

Washington, DC

University of the District of Columbia

Washington DC

Work Experience

Fair Collections Outsourcing

05/13 to 06/14

Collector

. Collecting in full bad debt rental apartment and death care accounts

. Evaluate accounts for legal actions

. Skiptrace all accounts in my queue

. Document accounts for payment (Balance in full, Settlement, or payment

plan), closure, or legal

01/10 to Present

DMV Legends

6647 24th Pl

Hyattsville, Md. 20782

CEO & CFO

. Training talented inner city youth thru a basketball program to insure

proper academic and athletic goals are being met.

. Hiring and mentoring new coaches in the process of helping children thru

the high school athlete journey and the college recruiting process.

. Soliciting donations from different local businesses to help facilitate

the day to day operations of the organization.

. Scheduling travel plans, tournaments, and group workout days to ensure

college basketball coaches would have exposure to the student-athletes.

. Negotiating tournament fees with nationally ranked AAU programs to appear

at our events.

. Paying out all expenses including travel (airplane, automobile, and

train), hotels, and tournament fees.

Wolpoff & Abramson/Axxiant 08/07 to

12/09

Collector/Collections Supervisor

. Managing a team of individuals into a cohesive unit with the goal of

collecting money for our clients.

. Ensuring that each of my employees was given the proper training and

accounts to be successful in their endeavors.

. Collecting high balance credit card accounts/auto loans/miscellaneous

accounts.

. Preparing accounts for legal suit for our legal department.

. Determining the financial health of each person who owed a debt in

regards to ability to re-pay accounts.

Arrow Financial Services 1/05 to 09/06

Collector

. Calling debtors to resolve past due third-party collection accounts.

. Preparing unresolved accounts for the legal process.

. Skip-tracing accounts that have been unable to be located.

. Accepting incoming calls for payments and/or disputes.

. Making an average of 225 calls per day, while processing 150 accounts

per day.

American Collections Enterprise Inc, 12/01

to 12/02

Collection Supervisor

. Supervise a team of 8 collectors to meet daily, weekly, and monthly

goals.

. Train and manage team on the computer system and fundamentals of

collections.

. Implement guidelines for how each should be processed by each

collector.

. Responsible for a portfolio of 1 million dollars, including past due

credit cards and medical accounts.

. Analyze weekly and monthly reports to determine where collection

efforts are most needed.

. Responsible for ensuring settlement letters were received to debtors

or their representatives.

. Counseled clients on alternative options to rebuild their credit.

Capital Recovery Service, Collection Agency 10/97

to 11/01

Collector/Collections Manager

. Established guidelines on creating new business contacts.

. Researched alternative options to contact hard to reach clients.

. Responsible for ensuring settlement letters were received to debtors

or their representatives.

. Contacted debtors regarding account information from multiple

departments within the organization.

. Manage a team of 8 collectors to meet daily, weekly, and monthly

quotas.

. Manage and train employees on the computer system and fundamentals of

collections.

Previous Experience:

. Labor Finders- Branch Manager-12/06 to 07/07

. Care One Financial Services- Financial Fitness Counselor-04/10 to

07/11

. Ameriquest Mortgage- Loan Officer- 1/03-12/05

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