Customer Service Engineer

RISHI RAJ YADAV

***********@*****.***

Mobile No. : 094********

Address : H,no 88 nand gyaon bhagmugalia Bhopal {M.P}

CAREER OBJECTIVE:

To build upon my present knowledge and to contribute towards the growth of

professionally managed organization with my skills and experience, leading

towards my growth and development.

WORK EXPERIENCE:

. Company : TELECOME NETWORK SOLUTION {TNS}

. Designation : R F Engineer

. Work : Drive Test Engineer(3G)

. Client :Ericssion (M.P.)

. Operator :Idea 3G

. Activity : At the time of Network Rollout SCFT drive

test done and currently doing Cluster drive test for

Voice and Data.

. Tools : TEMS 10.0.5, TEMS 12,,MAP INFO 8.5. GPS, Digital

Camera, Magnetic Compass,

. Work Exp. : 6 MONTHS

Telecom details

> Basic knowledge of WCDMA (3G) and GSM(2G)

> Basic knowledge of Field Optimization, Drive Test & Site Audit,

> Basic knowledge of Drive Testing using TEMS Investigation 10.0.5

> Evaluates and analyzes Pilot Coverage, CPICH, RSCP, Ec/Io, Pilot

Pollution, Accessibility and Mobility for Voice

RESPONSIBILITIES:

. IN 3G Check the parameter RSCP LEVEL,PSC, EC/I0,R99,MULTIRAPE

FUNCTION,VIDEO CALLING.

. Finding the reasons for any poor RX LEVEL, RX QUALITY, CALL DROPS,

delayed Handovers & Suggesting the possible solutions.

. Identification of correct Handover Targets for sites on all major

& secondary traffic parteries.

. Coverage and Capacity planning according to the necessity.

. Analysis of Coding Scheme, RLC Throughput from Data Drive.

. Analyze drive test data and take necessary corrective measures.

. Analyzing interference, Call Drops, Handover failures, Error in

Connection, Channel reselections, Rx Quality, Rx level etc. and

generating Rx Level & Quality plots using MapInfo.

. Site Optimization- Existing & New Sites for Network.

. Cluster tuning by checking and changing co-channel and adjacent

channel interferences in 2G.

. Primary verification of drive data and taking necessary corrective

measures, like Neighbor list addition and interference analysis.

. Recommend timely actions and solutions to customer service

requests.

. Physical Testing,Check the Particular sites physically for Sector

and cables swap, orientation, Tilt, Type of Antenna and all

Checking in BTS end.

. After Doing Drive Test for particular sites clockwise and

anticlockwise to check RSCP(Rx level in 2G), Ec/No(Rx quality),

swap,interference and Handovers.

Tools Known:

> Tems Investigation 10.0.5,Tems12.0,Tems13.0

> GenX Pro1.54, GenX ProV2.3

> Mapinfo 8.5

ACADEMIC PROFILE:

YEAR DEGREE COLLEGE / SCHOOL, CITY %

2014 B.E (EC) R.G.P.V. 68

2008 Class XII M.P. BORD 56

2006 Class X M.P. BORD 57

TRAINING:

Major Training

Organization : Bharti airtel limited, bhopal (M.P).

Duration : Four week.

AREA OF INTEREST:

. Basic Electronics & Communication.

. Wireless Communiction.

. GSM,WCDMA.

. Data & Packet networks.

. Communication Network & its fundamentals.

PERSONAL INFORMATION:

Date of Birth : 12-08-1988

Father's Name : Rajendra narayan singh yadav

Gender : Male

Marital Status : Single

Nationality : Indian

Language Known : English, Hindi

Hobbies : Playing Cricket, Listening music, Net

Surfing.

DECLARATION:

I hereby declare that the above-mentioned information is correct up to my

knowledge and I bear the responsibility for the correctness of the above-

mentioned particulars.

Date:

Place:

(Rishi raj yadav)

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