Elsie Okon, RN, BSN
** ******* ****** ● Staten Island, NY ● 10304 ● Phone: 347-***-**** ● E-mail: *****.******@*****.***
SUMMARY
Accomplished Professional with demonstrated experience in the areas of quality patient care, telemetry, ccu, burn, and
dialysis. Result oriented with the ability to coordinate multiple tasks and teams simultaneously, coupled with the skill to
effectively care for patients of different levels and diverse backgrounds. Strengths include:
CORE COMPETENCIES
Critical Thinking Skills Therapeutic relationship Assessment skills
Competent Nursing Care Medication Administration Rapport with patients
Task Management Multitasking Appropriate documentation
SUMMARY OF SKILLS AND QUALIFICATIONS
• Highly skilled and motivated Registered Nurse; Bachelor of Science in Nursing
• BLS/CPR, EKG, Infection Control Certified
• Possess special sensitivity in meeting needs of patients from diverse cultural and socio-economic backgrounds
• Ability to readily develop rapport with patients, families, staff and other healthcare professional
• Caring and patient client advocate
• Flexible; willing to work as needed in order to meet operational needs of facility
• Uses the Nursing process to plan, implement, direct and evaluate patient care to achieve optimal patient outcome
• Ability to work collaboratively with all other disciplines on assigned unit
• Possess excellent organization, communication and interpersonal skills
• Skills include medication administration, IV therapy, TPN, gastronomy tube management, tracheotomy care
colostomy care, post-surgical care, wound care, pain management, hospice
• Performed complete admission assessments; formulating and implementing care plan.
• Assess and prioritize nursing care to unstable patients
• Utilize the nursing process and document appropriately per facility protocol.
• Active ongoing patient education & teaching of health management skills for discharge.
• Knowledge of Oasis and ChemRx Software
• Multi-lingual (English, Yoruba, Efik, and Ibibio), Management experience, RN License
• Very computer literate, type 60 WPM, proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Easily adapt to new computer programs/applications as required.
HISTORY OF EMPLOYMENT
New York City Health & Hospitals Corporation – Lincoln Medical Center, Bronx, NY 01/2014 –
Present
Staff RN-Ambulatory Care – Medicine Clinic
• Anticipates the workflow and delegate appropriate tasks, as evidence by completion of own work within allotted
time.
• Indicate in the patient chart assessment of the nursing care based upon needs, interview, and assessment at the time of
each visit.
• Demonstrates flexibility by response to:
o Emergencies
o Scheduling changes
o Day to day changes in the patient population in the patient care area
o Other identified adverse conditions
• Administers prescribed treatment and medications.
• Reports observed physical and emotional reactions and indicate in writing on the nurses’ notes.
• Performs breast examination, techniques and patient teaching on self-breast examination.
• Participates in PI activities and implement corrective actions.
• Implements PPDs and consults with physician when interpreting and measuring results and documents findings in the
medical record online.
• Performs medication reconciliation process.
• Performs HAIC, INR, and pregnancy testing.
• Instructs patient about the disease process and treatment.
• Identifies and appropriately utilize nursing resource personnel to facilitate delivery of quality patient care.
• Ensures that safety management issues are appropriately addressed.
• Explains, involves and instructs patients’ families concerning the therapeutic regimen and environment.
• Provide patient/family/significant other with information both written and verbal, as to referrals needed.
• Conducts risk assessment to reduce adverse events.
• Ensures a safe and secure environment free of hazards to reduce risk of injury to all customers (Patient, visitors, and
staff).
• Maintains current population specific competencies related to the following diagnoses and other related conditions as
needed by the population:
o Diabetes
o Hypertension
o Congestive Heart Failure
o Hyperlipidemia
o Arthritis
o Dermatologic conditions
o Other Geriatric conditions
• Utilizes sound judgment on the basis of critical thinking and problem solving techniques.
• The ability to give and accept feedback from staff members regarding appropriate or inappropriate behavior for
purposes of improved care.
• Utilize member of other ancillary services within the institution as resource(s) when necessary.
• Assists the physician with patient physical examination as necessary.
• Assists with the procedure and diagnostic test.
ComplexCare Solutions, New York, NY 04/2013 –
01/2014
Care Manager
• Performed impactable care management as trained by ComplexCare Solutions
• Identified and acted upon barriers to care by using appropriate community and CCS resources including but not
limited to social workers, DME, Homecare etc…
• Reduced hospitalization and readmission rates by utilizing impactable care management
• Followed CCS policies & procedures and best practices including but not limited to:
o Documentation Time line
o Visit Verification calls and ‘pop up visits’
o Discharge planning
o Productivity standards (avg. visits 24/week)
o PHV visits within 48 hours of discharge
• Responsible for enrollment assessments of assigned patients that includes evaluation of physiological, psychosocial,
environmental, financial, and health-related behavior domains
• Established a plan of care with patients, providers, and payers that identifies and continuously reassesses cost-
efficient appropriate levels of care
• Enhanced communication and collaborative relationships with multidisciplinary healthcare team members
• Emphasizeds continuity of care, thus reducing or eliminating fragmentation, duplication, and gaps in treatment plan
• Acted as a patient advocate protecting privacy and confidentiality issues
• Provided patient education, monitoring of health needs, and coordination of community resources
• Prevented adverse patient occurrences when possible and intervenes quickly if prevention is not possible, thereby
minimizing poor outcomes
• Facilitated patient empowerment and quality of life by promoting educated, independent patient choice on all aspects
of care
• Collected quality review date to support outcome measurements
• Maintained a comprehensive working knowledge of community resources, payor requirements, and network services
for target population
• Identified opportunities for health promotion and illness prevention
• Demonstrated accountability for own professional practice by participating in educational programs that increase
case management knowledge base and skill set
• Participated in practice case studies
Eastchester Rehabilitation and Health Care Center, Bronx, NY 01/2013 –
06/2013
Staff Registered Nurse
• Uses the Nursing Process (assessment, diagnosis, planning, implementation and evaluation) in the delivery of
resident care.
• Upon admission, initials all appropriate interdisciplinary care plans.
• Receives keys and counts controlled medications and syringes from out-going shift as per policy.
• Makes rounds, receives and reviews report form prior shift and follows up on nursing care action as needed.
• Provides nursing and nursing ancillary personnel with information on change of resident condition.
• Makes out assignments and revision of assignments for nursing personnel.
• Checks emergency equipment and supplies.
• Creates and maintains an atmosphere of warmth, personal interest and positive emphasis as well as a calm
environment throughout the unit.
• Effectively communicates with residents, families and all members of staff.
• Ensures that resident rights to fair and equitable treatment, self-determination, individuality, privacy, property and
civil rights including the right to wage a complaint is followed.
• Maintains confidentiality of all pertinent resident care information. Maintains safety and infection control standards
for all staff and residents on assigned unit.
• Maintains professional competence through participation in continuing education.
• Keeps abreast of new policies and procedures. Maintains a professional image.
• Assess each resident on assigned unit to ensure plan of care is being followed and updates as necessary.
• Demonstrates a team approach in working with physicians/NP's/nursing staff and other disciplines in order to plan
resident plan of care.
• Ensures that physician’s orders are correctly transcribed to care plans, medication administration record, treatment
plan, residents’ accountability record in a timely manner.
• All orders are faxed in a timely manner. All orders are reviewed to ensure they are current.
• Performs all technical procedures such as catheterizations, tube feedings, suctioning, dressing changes accordance to
established policies and procedures.
• Administers medication in accordance to established policies and procedures.
• Performs other jobs related to resident care as needed.
Centerlight Healthcare, New York, NY 10/2012 –
2/2013
Membership Development Registered Nurse
Conducted intake assessments, kept referrer abreast of progress toward intake in timely fashion, and arranged for
admission to the program with Membership Development staff.
Kept Membership Development Manager apprised of status of outreach program, discussed problems and suggests
changes to outreach activities.
Carried out outreach program to market CenterLight Healthcare to potential referral sources, and to maximize
appropriate referrals to CenterLight Healthcare. Assures timely nursing responses to referrals.
Responsible for assessing eligibility and safety of patient in the home setting.
Collaborated with other members of the Membership Development team in decision-making regarding patient’s
eligibility for program and formulation of plan of care.
VNSNY, Staten Island, NY 4/2012 – 10/2012
Enrollment Liaison/Enrollment Nurse
Assessed actual and potential problems, needs and resources of the patient and family through observations,
interviews, and analysis of records.
Established a coordinated plan of care based on patient's needs and revises the plan as necessary. Collaborates with
the patient/family in establishing the plan of care.
Provided direct skilled nursing care according to prescribed treatments, e.g. cardiopulmonary assessment and
restorative nursing.
Submitted documentation for services provided according to Agency protocol and within established time frames.
Provided coordination of services and case management to assist in achievement of patient centered goals.
Communicated with other inter-disciplinary personnel to assist in planning, implementing, and evaluating services to
the patient and family.
Utilized opportunities to involve patient/family in individualized teaching plans which promote and maintain
wellness.
Participated in continuing education programs and provides feedback to assist management in program planning and
development.
Developed and conducted marketing activities, such as visiting NYC Housing Authority offices, social day care
centers, Medical Day care centers and local senior centers, and making presentations designed to promote VNSNY
CHOICE to potential members, physicians and other community resources.
Established new and maintained ongoing relationships with internal and external referral sources to promote future
enrollments and to ensure the continued growth of VNSNY CHOICE through new enrollments.
Provided and explained information regarding the services provided by VNSNY CHOICE, including Medicaid and
Medicare coverage, to referrers, potential members and families.
Conducted comprehensive clinical, psycho-social, and financial risk assessments of potential members for enrollment
to VNSNY CHOICE across multiple regions. Evaluates appropriateness of membership based on NYS assessment
criteria.
Developed initial plan of care for new members, which includes selecting and authorizing services, supplies,
equipment, environmental modifications, durable medical equipment and medications, etc. Collaborates with Nurse
Consultant on implementation of the plan of care.
Identified appropriate home health aide hours based on Personal Care Assessment /other appropriate tool and
program guidelines; negotiates with member and family regarding level of service.
Obtained complete and accurate information for each potential enrollee. Approves eligibility of potential enrollee
based on government standards and program criteria such as Home Health Assessment Tool, SAAM, medical
coverage, age, etc. Reviews application for completion and accuracy.
Acted as liaison with Human Resources Administration (“HRA”) to ensure acceptance of enrollment applications,
and provides necessary clarifications and additional information to obtain required HRA approval of new members.
Acts as a VNSNY CHOICE Representative to the CHHA, external customers and community programs and
functions.
Adhered to MLTC rules and regulations. Participates in special projects and performs other duties, as required.
EDUCATION AND CERTIFICATIONS:
Wagner College, Staten Island, NY
Bachelor of Science in Nursing. Accelerated second degree program.
Honors: Dean’s List. Memberships: Student Nursing Association.
Herbert Lehman College, Bronx, NY
Bachelor of Science in Computer Information System
Registered Nurse, NY – License No. 654419
Registered Nurse, NJ – License No. 16440400
American Heart Association CPR Certification
Staten Island University Hospital EKG Certification
Infection Control Part I & II