Sheilynne Rosado **** Cederwood Drive,, Piscataway, NJ 08854
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*********.*******@*****.*** . Home 347-***-****
Summary
Customer service professional offering 10 years of diversified experience.
Excellent communication and problem-solving skills. Dedicated to achieving
customer satisfaction as well as meeting or surpassing company
expectations. Able to focus on projects, develop strategies and meet or
exceed deadlines. Strong rapport with personnel, customers, and associates
based on knowledge, professionalism, and integrity.
Personal Statement
I am seeking to pursue a career in a business that will utilize my
background and have room for growth.
Professional Experience
Weichert Realty, Metuchen, NJ
2013 to present
Commercial Real Estate Sales Associate
Successfully coordinated due diligence, including site plan reviews,
surveys, environmental reports, soils reports, and title reports ensuring
properties were acceptable for acquisition.
Solicited commercial property listings.
Collected and analyzed recent sales data.
Appraised real estate property to determine fair market value. Identified
real estate requirements and problems, and recommended solutions.
Showed property to prospective buyers.
Rented units, prepared advertising, ordered rental signs, showed property,
worked with resident applications and rental agreements, and accepted
deposits.
Acquired, marketed, and managed real estate assets for property owners.
Secured strong client base resulting in a consistent and growing referral
business.
Responsible for making offers, closing deals, and initiating resale
activity.
Resolved complex customer inquiries..
Blu Realty Group, New York City, NY 2010 to Present
Real Estate Broker
Successfully coordinated due diligence, including site plan reviews,
surveys, environmental reports, soils reports, and title reports ensuring
properties were acceptable for acquisition.
Solicited residential property listings.
Collected and analyzed recent sales data.
Appraised real estate property to determine fair market value. Identified
real estate requirements and problems, and recommended solutions.
Showed property to prospective buyers.
Rented units, prepared advertising, ordered rental signs, showed property,
worked with resident applications and rental agreements, and accepted
deposits.
Acquired, marketed, and managed real estate assets for property owners.
Secured strong client base resulting in a consistent and growing referral
business.
Responsible for making offers, closing deals, and initiating resale
activity. Resolved complex customer inquiries..
Century 21 New York City Metro, New York, NY 2008 to 2010
Vice President of Rentals
Handled business administration responsibilities including drafting
correspondence, filing documents, and fielding client inquiries.
Led the transaction management delivery team involved in locating
prospective space and negotiating leases.
Guide and train new sales agents
Reviewed and approved prospective tenants, coordinated property and
apartment showings, and completed lease negotiations, credit checks, and
rental paperwork.
Nurtured new client relationships and generated leads through cold calling,
networking, and referrals.
Developed property information packages, market value analyses, property
investment analyses, and marketing reports.
Updated and maintained existing client accounts.
Chase Home Loans, CT and Westchester 2007 to 2008
Account Executive
Managed sales territory
Directly managed and grew over 61 major accounts.
Wrote proposals and assisted brokers in developing an appropriate marketing
campaign or program based on individual goals.
Developed territory by maintaining business relationships with existing and
prospective customers.
Designed ads for existing customers and created speculative ads for
prospective and existing customers.
Generated over 28 million in loans
Fremont Investment and Loans, Elmford, NY 2006 to 2007
Sales Manager
Conducted research and analyzed competitors' products.
Confirmed and analyzed dividends, interest rates, and maturity dates.
Developed annual strategy for loan marketing activity.
Managed the day-to-day operations of the credit adjustment department;
handling customer questions, concerns and complaints.
Worked cooperatively with Brokers to maintain account relationships.
Personally interviewed applicants; analyzing credit information; and
closing various types of consumer loans.
Built solid management team to accommodate rapid development.
Interviewed and evaluated job applicants.
Conducted weekly staff meetings.
Vesta Home Loans, Hollywood, Fl 2005 to 2006
Mortgage Broker
Verified and examined information and accuracy of loan application and
closing documents.
Recorded applications for loan and credit, loan information, and
disbursement of funds, using computer.
Contacted customer by mail, telephone, and in person concerning acceptance
and rejection of application.
Scheduled and conducted closing of mortgage transaction.
Calculated, reviewed, and corrected errors on interest, principal, payment,
and closing costs, using computer and calculator.
Generated over 5 million.
Argent Mortgage Company, White Plains NY 2002 to 2005
Account Manager/Underwriter
Analyzed applicant's financial status, credit, and property evaluation to
determine feasibility of granting loan.
Approved loan within specified limits. Referred loan to loan committee for
approval.
Ensured loan agreements were complete and accurate according to policy.
Verified and examined information and accuracy of loan application and
closing documents.
Filed and maintained loan records. Scheduled and conducted closing of
mortgage transaction.
Have generated over 280 million in loans.
Law Office of Regina Darby, Esq, New York, NY 2001 to 2002
Paralegal
Drafted legal agreements for review by attorneys.
Directed case research and composed summaries of findings.
Researched case histories in family law, including wills, trusts, estates,
probate, pre-nuptials, separation, and custody cases. Investigated
restitution claims; researched secure information; performed record checks.
Researched and prepared for preliminary hearings and summary trials, and
negotiating pleas.
Kinko's, Chelsea, NY 1998 to 2002
Assistant Manager Of Operations
Personally addressed customer complaints upon escalation by assistant
managers.
Managed sales and support staff to perform all aspects of retail store
operation 55 employees.
Determined product lines, maintained inventory levels, managed vendors,
designed marketing and sales campaigns, oversaw merchandising, and
supervised assistant managers and business services team. Insured proper
daily operation in the store.
Supervised management staff, emphasizing sales performance and high
standards of store operations.
Managed store operations, marketing, advertising and sales.
Coached and mentored employees on business development, personal growth and
performance management.
Education
Fordham University Marymount College, Tarrytown, NY 2001
B.A., Sociology, Minor: Business Management
Florida State Mortgage Broker
2012
New York State Sales Agent
2007
New Jersey Sales Agent
2013
References furnish upon Request