Sales Manager

Joseph F Caceres

***** **** ********** **. *********@*****.*** Cell: 305-***-****

Miami Lakes, FL. 33014

Profile

Dedicated bilingual professional with over 20 years experience in Sales and Operations management. Consistently

achieving improvements to the bottom line, and turnaround of underperforming operations

Respected team leader who leads by example and ensures the execution of quality, security and safety policies to

maintain the integrity of store operations

Areas of Expertise

Sales & Margin Improvement Business to Business Relationship Building Concise Logistics

Cost-Reduction Strategies New Client Development Retail Operations Management

Sales Presentations Ensuring Customer Satisfaction Tradeshow Presentations

Professional Experience

Busy Body Gyms To Go – Pembroke Pines, FL April 2010 to Present

Store Manager

Supervise staff in the day to day operations providing quality customer sales experiences to the South Florida

community

Instrumental in increasing sales volume and profit margin in retail and commercial accounts

Established a more efficient way of tracking and scheduling clients

Green By Nature – Miami, FL November 2007 to November

2009

Partnership

Supervised two teams that provided quality maintenance and picturesque landscaping to the south Florida

community. Manage front-end operations to ensure friendly and efficient billing

Established a newer more efficient invoicing, tracking and scheduling software. Created an improved precise

itemized contact documentation

Initiated a preventative maintenance schedule for all power tools and vehicles as well as improved response time to

customer concerns by 25%

His House Childrens Home – Miami Gardens, FL May 2003 to October

2007

Facilities Manager

Responsible for the maintenance of 16 buildings on a 40 acre campus consisting of over a $1 million inventory

My dedication and willingness to help the betterment of the organization allowed for adding three other departments

to fall under my supervision (Purchasing, IT, Housekeeping)

Negotiated and maintained a relationship with outsourced vendors and contractors to improve the cost of goods

Oversaw the complete renovation of our IT infrastructure, creating new guidelines and security for the safety of

information

YORK HEALTH & FITNESS Miami, FL January 1993 to May

2003

Owner

Operator of a specialty fitness company with two retail stores, a commercial division with a client base that consisted of

municipalities, condos, gymnasiums, as well as, export market to Caribbean, Central and South America

Improved store design and product selection that increased sales

Reduced staff turnover, benchmarking and improved staff retention due to the success of employee involvement and

morale/sales building programs

Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies

EVANGEL UNIVERSITY Springfield, MO

Bachelors in Education

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