Claudia Meneses
*** **** ***** ******* ** Lindenhurst, New York 117**-***-*** 6051 ************@*****.***
Professional Experience
JW Marriott Essex House, New York, NY 09/2006 12/2014
PROPERTY MANAGER
o Management of 184 plus Luxury Condominiums.
Liaise between Condo owners and operational departments, vendors and contractors.
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Managed day to day requests submitted by Condominium Owners.
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Responsible for managing renovation and alteration review process.
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Kept all renovation permits and insurance certificates to ensure they were up to date.
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Prepared tenants correspondence and memos, responded to tenants issues and concerns.
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Responsible for the heating and cooling maintenance and window maintenance program.
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Prepared materials and reports for the monthly & annual Condo Board meetings.
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Assisted with closings of apartment sales.
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Handled appointments for showings on rentals or sales, prepared leases.
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Coordinate and manage Condominium, housekeepers, and maintenance staff.
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Performed inspections of vacant apartment and walkthroughs with contractors
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Conducted regular walk thru of building to ensure quality of building operation standards.
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Recruited and interview potential contractors at owners’ request for services or renovations.
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Monitored Compliance with lease terms, Annual window guards notices.
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Assisted in managing building projects such as local Law 11 work.
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Westin Essex house, New York, NY 05/2001 09/2006
RECEPTION MANAGER
Responsible for the daily operation of 600 Luxury hotel guest rooms & suites
o Responsible for training, scheduling, coaching & counseling staff of 40 employees
Problem solving, attending to guest issues on a timely manner
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Worked closely with all other department heads to meet our goals for Guest satisfaction
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Balanced hotel accommodation inventory
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Handled a cash back of $50,000
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Managed the up sale program
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Education
Taylor Business Institute New York, N.Y 1993 1995
Associate Degree in Travel & Tourism
Manhattan Real Estate Institute New York, N.Y 2010
Real Estate Sales Person License
Skills Summary
o Microsoft office
Outlook
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Excel
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Power point
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Staff management
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Fluent in English and Spanish
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Building Link
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