Artist, Manager, Skilled Professional

J uliette Sheldon

**** * ** **** ****, San Jose, CA 95213 [C] 408-***-****

***************@*****.***

ht tps://www.linkedin.com/in/julietteworks

Professional

Summery

Administrative professional, offering excellent communication and computer skills; Meets deadlines and works

w ith a high level of multicultural awareness and adaptability; Hard-working, with outstanding telephone,

scheduling and documentation skills.

Skills

Work History

Image Dental Studio- Santa Clara, CA October 2014

to Current

Office Manager

* Oversaw inventory and office supply purchases.

*Prepared and distributed payroll for staff of 7 direct reports.

*Processed accounts receivable and accounts payable, including invoicing, researching chargebacks, discrepancies

and reconciliations.

*Reduced overhead by taking on more responsibility with creative and administrative projects.

*Managed executive calendar and coordinated weekly project team meetings.

*Contacted customers regarding unpaid and underpaid accounts to resolve any issues.

*Managed office supplies, vendors, organization and upkeep.

*Screened applicant resumes and coordinated both phone and in-person interviews.

*Opened and properly distributed incoming mail.

*Screened all visitors and directed them to the correct employee or office.

*Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and

shipping problems.

Hot Topic- Mesa, AZ and Saratoga Spings, NY June 2012 to

December 2013

Sales Associate-Key Holder-Supervisor

* Oversaw daily store operations for staff of 2-3 employees.

*Trained new employees on procedures and sales.

*Stocked and replenished merchandise according to store merchandising layouts.

* Cleaned and organized the store, including the checkout desk and displays.

*Alerted customers to upcoming sales events and promotions.

* Identified potential shoplifters and alerted management.

*Handled all customer relations issues in a gracious manner and in accordance with company policies.

*Mentored new sales associates to contribute to the store \'s positive culture.

Subway -Saratoga Springs, NY May 2010 to June 2012

Sandwich Artist

* Greeted customers and provided excellent customer service.

*Maintained high standards of customer service during high-volume, fast-paced operations.

*Built loyal clientele through friendly interactions and consistent appreciation.

*Prepared all food orders within a 2-3 minute time frame.

*Handled currency and credit t ransactions quickly and accurately.

*Reported to each shift on time and ready to work.

*Prepped items for later use to save staff time during busy hours.

Education

Graduated 2011 from Ballston Spa High School, Ballston Spa, NY

* High School Diploma

* Coursework in Economics

*Coursework in Game Design

*Coursework in AP English and AP Fine Arts

*3.5 GPA

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