Siebel Solution Architect
Resume:
Jason M. Essig
Clifton, NJ ***** USA
*****@****.***
SUMMARY
Creative solution architect specialized in design, implementation, integration, and management of
e nterprise information systems. Seeking new challenges where strong analytical and technical ability
c an help the world in some way.
C ertified Siebel Consultant – 8.x, 7.5, 2000
Certified Microsoft IT Professional – 2012 Data Platform
SKILLS
Languages/Technology
• Proficient in: Siebel 98 - Siebel 8.2, Salesforce.com, Microsoft Visual Basic, C++, Oracle
R DBMS 9i/10g/11g/12c, Microsoft SQL Server, Microsoft Windows Server, Sun Solaris, Linux,
J avaScript, IBM DB2, Sybase, MySQL, PostgreSQL, Active Directory & LDAP, Genesys &
D ialogic CTI – Siemens / Avaya, IIS & Apache, Web Services, XML
• Familiar with: C#, Java, ASP, HTML5, CSS3, PHP, Network Security, Informatica, OBIEE+,
i OS & Android, XCODE, Eclipse, IBM Worklight
PROFESSIONAL EXPERIENCE
2014 – Present
Founder, System Architect / Real Estate Consultant
Varksys LLC / Coldwell Banker Commercial NRT N ew Jersey, USA
Developing Siebel 8.2 Open UI accelerator configuration for custom Real Estate industry vertical
•
Siebel Application.
Customization of Email Response module, Response Groups, Activity screen/applets.
•
Designed system with interfaces to public tax data and other online data stores.
•
Open UI customization includes on demand geocoding and map display, other custom
•
presentations, login page, mobile interface optimization, custom tile views, and site branding.
Developing social media mobile app for iPhone & Android.
•
Building high performance custom PCs and servers that are caseless and designed to be
•
displayed on a wall as art.
2013 – 2014
Siebel Technical Lead, CTMS Practice Manager
1
U .S. Data Management R emote / Santa Barbara, CA USA
Projects Summary:
•
Baxter Healthcare – Westlake Village, CA
•
Authored project plan and development track of SOW, and projected resource allocation.
•
Siebel Clinical 8.0.0.13 customizations of Trip Reports and Document Tracking on top of
•
already heavily customized system – Solaris OS & Oracle DB
Configuring Outbound Email functionality and extensions to Protocols, Sites, Accounts, and
•
Contacts.
Coordinated with customer project team and produced extensive documentation.
•
• Salesforce.com
Documented System Requirements for vanilla Force.com platform, authored test plan and
•
scripts for validation package.
Assisted in Validation process and documentation preparation and execution for multiple
•
Salesforce.com customers with custom applications.
Loaded complex data structures via Apex data loader, produced summary reports.
•
2008 – 2013
Manager of Global Siebel Architecture & Technology
DBMS Consulting, Inc. Various Locations Worldwide
Performed all aspects of data, business, and UI layer configuration & customization on various
•
Siebel platforms.
Performed Server installation, tuning, maintenance, administration, and upgrade/migration on
•
various platforms.
Directed implementations of Siebel Clinical for pharmaceutical companies and CRO’s worldwide.
•
Led team of 3 4 analysts and developers responsible for translating business requirements into
•
quality design specifications.
Created new Clinical Trial Management System application on Salesforce.com, including new data
•
objects, visualforce pages, and Apex workflows.
Conceived, designed, and developed innovative “Easy CRA Trip Reports” app available on the
•
Salesforce.com AppExchange. Built on Force.com, using PHP and Adobe FDF, and APEX data
triggers; a plug in to the Clinical Trial Management System.
Coordinated a successful SFDC security review and setup Trialforce for the app on the
•
AppExchange.
Setup google analytics portals to track and monitor usage of / interest in the custom SFDC app.
•
Pioneered data integration approach for real time display of safety data (Argus & formerly AERS)
•
in Siebel CTMS.
Designed and developed “ADORAsynch” product for synchronization of Active Directory users’
•
passwords with Oracle RDBMS, allowing single sign on for Oracle RDC through a Juniper portal.
Conducted on site CTMS end user and administrator training at Samsung Medical Center in Seoul,
•
South Korea, and at TRIO in Paris, France, and Edmonton, Canada.
Speaker at the annual Oracle Health Sciences User Group conference in 2009, 2010 & 2011
•
Managed partner relationships with Oracle (Platinum Partner), Microsoft, Citrix, Salesforce.com,
•
and data center provider Cervalis.
Designated government contact, coordinated modifications to the GSA schedule 70 contract
•
adding services and products under SIN 132 51 and 132 32.
Authored and submitted proposals to various Federal, State, and Local government agencies and
•
groups through GSA eBuy, for projects ranging from resell of software to custom development of
an explosive ordinance location database.
Managed all internal and customer facing servers including corporate website.
•
Coordinated physical move of of the internal systems housed in Cervalis data centers from
•
Totowa, NJ to Wappingers Falls, NY to support disaster recovery measures.
Converted internal servers’ storage resulting in a cost neutral 450% increase of available space.
•
Built internal Siebel 8.1 system with OpenUI upgrades applied, managed customizations for
•
demonstrations and pre sales engagements.
• Notable Siebel CTMS Projects Summary:
• Baxter Healthcare - Vernon Hills, IL; 2008-2009; Siebel Consultant
• Designed system architecture and installed environments for Siebel Clinical 8.0.0.2.
• Managed and developed extensive customizations to Trip Reports, introduced eSignature,
2
w rote data extracts for external analytics.
• SIRO ClinPharm - Thane, Maharashta, India; 2009; Siebel Consultant
• Architect approving design and development approach.
• Reviewed code and assisted in troubleshooting and product release.
• Warner Chilcott - Rockaway, NJ; 2009; Siebel Consultant
• Engaged in Pre-Sales and Sales demos to secure contract.
• Developed real-time SAE integration solution for Siebel & AERS, and other customizations.
• Translational Research in Oncology (TRIO) – Paris, France; Edmonton, AB, Canada; 2010-
2013; Lead Developer/Project Manager
• Designed architecture and installed environments for Siebel Clinical 8.1.1.2.
• Developed extensive customizations to Site Visits, Subject Visits, and Study Budgets.
• Wrote application in VBA/Excel for tracker spreadsheet loading/synchronization.
• Conducted on-site training for administrators and developers.
• Wrote Windows DLL in C++ for Active Directory and Oracle DB password synchronization.
• Created smart data integration for Subject schedules between Oracle Clinical & Siebel
C linical, prior to the advent of a mature Clinical Development Analytics product.
• Samsung Medical Center - Seoul, South Korea; 2011-2013; Project Lead
• Designed architecture and installed environments for Siebel Clinical 8.1.1.5 in English and
K orean languages.
• Developed customizations and conducted on-site User and Administrator training in Seoul.
•
2007 - 2008
Principal Consultant
Innoveer Solutions, Inc. N ew York, NY USA
• Design and integration lead for Siebel 7.8 Sales and Pharma, legacy data loads; 8 month
e ngagement in Easton, PA.
• QA Manager, Mercury QTP; 2 month engagement in Boston, MA.
•
2006 - 2007
Volunteer Professor – Personal Computing
Palisades Emergency Residence Corporation (PERC) U nion City,
N J USA
• Designed and taught personal computing skills curriculum for residents and visitors,
i ncluding: Basic PC hardware troubleshooting, Microsoft Windows and Microsoft Office,
H TML, and visual basic programming.
• Mean pupil score on final examination: 98% (avg. 14 students per 16 week class)
•
2005 - 2006
Lead Technical Consultant
C3i, Inc. M orristown, NJ USA
• Configuration and maintenance of Siebel 7.8 Pharma (Windows / Oracle)
• Led team of 3 developers and 1 DBA, pharmaceutical sales force services management
• Creation of various client/server solutions (VB / Java / ASP / C / Korn shell)
2000 - 2005
Lead Software Engineer
Thomson Corporation – Research Institute of America (now Thomson Reuters) Valhalla, NY USA
• Installation, configuration, and maintenance of Siebel Server Software (98-7.5,
U NIX/Windows)
• Development Lead for Siebel Enterprise Call Center & Sales Applications
• Solaris 2.6 - 2.9 and Windows 2000/2003 administration
• Integration and development for Genesys telephony middleware (4 loc - Siemens & Avaya
P BX)
• Creation of real-time Genesys Call Center statistics monitor and LED hardware display
i nterface
• Smart call routing strategies across multi-loc environment & develop Genesys VTO objects
• Hardware specifications for all Enterprise Systems applications
• Design and development of custom legacy data interfaces (vb/korn shell/db2connect/ms
d ts/sql)
• Configuration of Resonate and F5 network load balancing
• Design and implementation of custom programs external to Siebel (vb/vba/c++/java/web)
• SQL Tuning and IBM DB2 Administration
• Implementation of Noetix Views / Noetix QueryServer
3
• Design and development of inbound responsive email handler for customer marketing
f eedback
• Member of Thomson Enterprise Systems Advisory Board 2002-2005
1998 - 2000
Senior Programmer
C3i, Inc. N ew York, NY USA
• Multiple Siebel Sales & Call Center implementations from Siebel 98 (Version 4)
• Wrote release scripts and proctored sales training for large clients in various locations
n ationwide
• Developed data interface programs for Lotus Notes
1995 - 1997
Systems Engineer, Technical Advisor
Unimation Communications Corporation U nity, ME USA
• Designed, ordered parts, built call center workstations and custom telephony solution with
D ialogic CTI cards, VB4 OCX
• Started corporate website and customer access portal
• Developed unified messaging database and client software with Oracle & VB4
EDUCATION, ETC
• Montclair High School - Montclair, NJ
• Student Helicopter Pilot (R-22)
• Licensed Commercial Realtor (NJ); Designations: Military Relocation Professional, Seller
R epresentative Specialist, Short-sale Foreclosures, Diversity Awareness, Internet Marketing
• Notary Public
4
5
Contact this candidate