Customer Service Sales

Helen Holvik

**** ******* *****

Katy, Texas **450

Phone: 281-***-****

Email: *************@*****.***

OBJECTIVE

Pursuing a position within the business industry where I may utilize

my qualifications and skills, in order to gain additional knowledge

and experience for professional growth based on performance.

QUALIFICATION SUMMARY

. Great appearance, politeness and friendly nature

. Excels in multi-tasking and prioritizing work assignments

. Hardworking, energetic, and reliable; recognized for assuming

additional responsibilities

. Enthusiastic team player readily establishing positive relationships

with customers and peers

. Exceptional ability to listen to directions and follow all

instructions

. Strong computer skills in addition to writing and proofreading

COMPUTER/ADDITIONAL SKILLS

Word Outlook PowerPoint

Type: 75+ wpm Excel Photoshop

Bilingual: Norwegian CPR Certified/Childcare Certifications

Syteline

WORK EXPERIENCE

Jotun Paints International - Houston, Texas December 2013 to

June 2014

Administrative Assistant to President

. Working directly for the president of the company, maintaining

executive's calendar, making all global travel arrangements in

addition to assisting in all aspects of daily personal and business

activities

. Responsibilities include preparation of confidential reports,

presentations, spreadsheets, word processing, file maintenance and

heavy phone contact

. Responsible for the evaluation and implementation of the local

business offices cost reduction opportunities

. Assume responsibility for office in executive's absence, including

handling all correspondence, calls and client contacts

. Additional administrative duties includes ordering office supplies,

scheduling meetings, booking conference rooms, lunch/dinner

reservations for employees/customers, scheduling hotel rooms for

employees/customers, phone support

. Responsible for sending out all brochures and other company

goods/giveaways to sales representatives around the world

. Available and willing to assist employees and clients that needs

support

Helen Holvik Resume, Page 2

Thrustmaster of Texas, Inc., Houston, Texas January 2012 - December

2013

Administrative Assistant, Sales Department (January 2013 - December 2013)

. Exceptional support to the sales department in assisting in the

preparation of RFQ's and RFP's as well as various administrative

duties

. Provide superior customer service during Offshore Technology

Conferences for clients; duties include greeter at company open house,

airport chauffer, personal shopper, and entertaining clients for lunch

during their weekend travels to Houston

. Create spreadsheets and presentations for sales executive and

department managers

. Organize the scheduling of meetings, travel, conferences, and events

for sales executive

. Back up for receptionist; answering switchboard for 200+ employees,

greeting customers and filing

Purchasing Assistant, Purchasing Department (January 2012 - January 2013)

. Processed a high volume of purchase orders with a commitment to

accuracy, managing deal files and documents while working for

Purchasing Department

. Assisted the Purchasing Manager and Buyers on special projects

focusing on cost reduction

. Responsible for maintaining and updating all sales and purchasing

reports for forecasting and cost tracking

Children's Light House, Katy, Texas June 2011 - October 2011

Childcare Provider, Part-time to Full-time

. Provided a healthy, safe and welcoming environment

. Responsible for the coordination of the activities of a group of

children for short periods of time throughout the day

. Assisted the supervisor as required in setting up and cleaning away

equipment, attending to the needs of children and any other tasks

incidental to the primary contact role

. Assisted the team leader with the recording of children's records and

other activities

. Assisted with the indoor and outdoor supervision and any physical

needs of the children

. Prepared play and learning materials and set up the children's

environment

. Performed simple first aid in emergencies

Willow Fork Country Club, Katy, Texas April 2010 - June 2011

Sales Associate - Tennis Department, Part-time

. Provided excellent customer service to members and guests while

assisting in the daily operations of the tennis facility

. Responsible for answering department phone for the manager, tennis

director and staff by supplying detailed messages, containing name,

call timing and business nature

. Managed cashiering activities in retail sales, returns, exchanges,

while enforcing store policies

. Responsible for computer entry for retail sales, lessons and clinics.

. Interfaced with customers concerning pricing, availability, damaged

product and special orders

. Responsible for the coordination of court scheduling for members and

their guests

. Assisted the manager in the preparation and coordination of tennis

club tournaments

Bolli Brother's Pizzeria, Katy, Texas March 2009 - April 2010

Front Counter/Waitress, Part-time

. Engaged with customers in a professional, friendly, yet efficient

manner

. Responsible for receiving and processing telephone orders

. Handled all cash and credit card transactions and balanced cash draw

at close of shift

. Assisted in the preparation and presentation of food products

Helen Holvik Resume, Page 3

EDUCATION

. Lonestar College, Cypress, Texas - Continuing Education

. Seven Lakes High School, Katy, Texas

REFERENCES

Available Upon Request

Contact this candidate