Customer Service High School

SHELLY LANGSTON

**** *-** **********, ** ***** 903-***-****

Objective

To utilize my experience in the medical field to obtain a receptionist position

Skills Profile

* Excellent Organizational Skills

* Strong Customer Relations Skills

* Data Entry

* Telephone Answering

* Word Processing and Typing

* 10-Key Calculator

* Filing

Employment History

Customer Service Representative, Omnisys Corporation

March 2014 – July 2014

Greenville, Texas

* Assisted pharmacies with processing pharmacy claims

* Answered phone calls from patients in a professional manner, to explain how pharmacy claims were processed

* Also answered phone calls from patients about pharmacy tests and medications

Certified Nurse’s Aide, Broadmoor Medical Lodge

April 2013 – October 2013

Rockwall, Texas

* Assisted registered nurses by taking vital signs of residents

* Provided personal care and companionship for residents

* Reported changes in conditions of residents to registered nursing staff

Certified Nurse’s Aide, Hunt Regional Medical Center

July 2008 – March 2011

Greenville, Texas

* Assisted registered nurses by taking vital signs of patients

* Provided personal care and companionship for patients

* Reported changes in conditions of patients to registered nursing staff

education

* CNA Certification, Paris Junior College, Greenville, Texas – May 2006

* High School Diploma, Greenville, Texas – May 1985

license/certification

* CNA Certification – State of Texas

* CPR/AED Certification – International CPR Institute

* High School Diploma, Greenville, Texas – May 1985

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