Real Estate Sales

PAMELA MAYS

New York . NY . *****

(***) ***- ***5: MOBILE

************@***.***

EXPERIENCED PROFESSIONAL, seeking to obtain a Property Management position

that is challenging and offers growth based on dedication and proven

ability; would be ideally suitable.

PROPERTY MANAGEMENT PROFESSIONAL

Conflict Resolution Advertising . Sales Client Service

Rental Fee Collections NYS Licensed Notary Public Effective

Communicator

Vendor Relations Specialist Notary Signing Agent Certificate NYS

Valid Driver's License

Marketing Projects . Events Greeter MS Word . Excel . PowerPoint .

Outlook Demonstrates Best Practices

PROPERTY MANAGMENT

. Extensive knowledge of Affordable Housing guidelines and New York City

Housing programs; implements collection of rents, lease signings, lease

renewals and eviction processing; updates rent rolls via Excel

spreadsheets along with payments of utility.

. Collects, stamps, logs and forwards monthly rents, maintenance, and

deposits to Accounting Department responsible for maintaining work areas

and office in clean and orderly manner.

. Delegates work performed by building maintenance staff members; attends

New York City housing Court on behalf of owners regarding Landlord and

tenants issues.

. Manages Documents, files and notes; maintains client records and charts

in accordance with organizational standards; works with property manager

and maintenance team to insure that suites, common areas and grounds are

maintained according to property objectives; inspects apartments, common

areas and property to insure adherence to property standards.

. Responsible for efficient and timely processing of all required

administrative forms, reports and related information; responsible for

reporting unusual or extraordinary circumstances regarding the property

or residents.

Licensed Real Estate Broker

. Manages and trains sales associates involving sales, rentals, listings,

marketing, negotiation strategies and execution of real estate

transactions

. Expertise in marketing residential and commercial property via multiple

listing services, internet websites, newspapers, open house functions

and professional signage; monitors and assists sales associates with

high volume client inquiries, online services, appointments, sales and

rental activities

. Provides information on procedures or policies professionally handle

incoming requests from customers and ensure that issues are resolved

both promptly and thoroughly; maintains a balance between company policy

and customer benefit in decision making

ADMINISTRATIVE SUPPORT

. Answers telephone, screens calls, transfer callers to voice mail, or

take messages to facilitate communications and contacts; sets up and

maintains files, materials, information, schedules and related data;

maintains Property Management files, reports and related communications;

researches and provides information materials, such as electronic data

(Internet) for projects and special assignments.

. Maintains calendars, contact databases, and appointments; sets up and

arranges meetings, writes and prepares letters, memos, e-mails, and

reports in draft and final form.

EMPLOYERS

P&P Realty of New York Incorporated - Property Management . NYS

Real Estate Broker 12/2005 - 01/2015

Frontline Realty - Sales Associate . Notary Public 09/2003

- 08/2005

EDUCATION

New York University - Trading and Operations

CERTIFICATE

Community Real Estate School - NYS Real Estate Broker Training

LICENSED

Marriot Hotel - Notary Signing Agent

CERTIFICATE

High School of Art and Design - General Academia

HS DIPLOMA

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