Customer Service Representative
Resume:
JUAN PAULINO
East Elmhurst, NY 11368
************@*****.***
Highlights
Demonstrates an energetic and positive attitude.
Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures.
Effectively communicate with customers, peers and management.
A team player who possesses the ability to work in a learning environment
Computer literate – able to navigate the Internet & Email.
Work Experience
Food Bazzar Queens, NY 12/2014-02/2014
Deli Clerk
• Open and Close deli daily
• Maintained meat department
• Communicate with customers regarding orders
• Served customers and accepted payments for food rendered
• Slice cold cuts as ordered
• Prepare daily food items such as sandwiches, salads, soups and coffee using safety precautions
and sanitary measures
• Cleaned and organized kitchen and work area
• Performed inventory of items that need to be replenished
Stop and Shop Queens, NY 03/2014-12/2014
Deli Clerk
• Communicate with customers regarding orders
• Served customers and accepted payments for food rendered
• Prepare daily food items such as sandwiches, salads, soups and coffee using safety precautions
and sanitary measures
• Slice cold cuts as ordered
• Cleaned and organized kitchen and work area
• Performed inventory of items that need to be replenished
• Open and Close deli daily
Universal Surveys New York, NY 10/2012-04/2013
Customer Service Representative
• Followed and read a scripted presentation to service customers
• Contacted businesses or private individuals by telephone to solicit sales for goods or services
• Explained products or services and prices and answered questions from customers
• Obtained customers’ information such as names, address and payment methods
• Entered orders into computer data base
• Resolved complaints of customers
• Serviced and provided personal attention to customer needs
Education
Flushing High School Flushing, NY 09/2007-06/2008
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