Customer Service Administrative Assistant
Resume:
Nora Calderon
Maspeth, N.Y. 11378
*************@*****.***
OBJECTIVE: A progressive administrative assistant/front desk position offering opportunities
for Achievement-based career advancement
SUMMARY OF STRENGTHS & SKILLS:
Industrious work ethic with fastidious work habits.
Highly organized and methodical with strong time management, prioritizing and
multi-tasking capabilities.
Articulate communicator with persuasive, charismatic interpersonal skills; work
effectively with individuals and groups on all levels.
Diplomatic business communications and telephone etiquette.
Observant, analytical and detail oriented.
Excellent time management, prioritizing and multi-tasking; productive when
working autonomously or in team setting.
Bilingual- English/ Spanish, speak, read and write.
Computer literate- MS Word and Excel.
EXPERIENCE:
Stock shelves, and assist customers with purchases
Compile, organize, and file case information
Translate for clients and non-Spanish speaking supervisors.
Assist Supervisors in interviews.
Request invoices from other companies.
Operate fax and Xerox machines.
Answer phones and relay messages.
Greet clients and provide information and referrals.
Scheduled appointments and assist clients with registrations.
Sort mail and file correspondence.
Print work tickets and orders for staff.
WORK HISTORY:
8/14- Present Deals-Queens New York
Overnight Stocker
2/13-9/13 Major World- Queens, New York
Customer Service Representative
2/04-7/05 Wal-Mart Super Center- Monticello, New York
Sales Associate/ Cashier
7/00-12/01 General Media Inc. – New York, N.Y.
Office clerk/ Accounts payable
3/00-7/00 Department of Finances – New York, NY
Office clerk
2/99-3/00 Melrose Income Management Center40 - Bronx, NY
Office clerk
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EDUCATION: Lino Padron Rivera High School,
Vega Baja, Puerto
GED Diploma 1988
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