Customer Service High School
Resume:
Adriana Aleman
*************.**@*****.***
Objective
Seeking to join an employment community where I can use my skills and work
experience to benefit the company.
Education
08/04 – 03/06 Veterans Memorial high school Mission, TX
Keyboarding
Nursing class
Speech class
03/06 – 02/08 OSM charter high school Mission, TX
High School diploma
Economics
Communication Graphics
08/08 – 04/09 South Texas Vo-Tech McAllen, TX
Medical Administrative Assistant
Professionalism, Medical Office Environment, Ethics, Liability, Interpersonal
Communications, Oral and Written Communications, Medical Office
Management, Records Management, Billing Collections, Insurance and Coding,
Entering Patient Information and Career Planning, Creating Claims, Posting
Insurance Payments, Creating Patient Statements, Printing Reports, Scheduling,
and Collections
Medical Terminology
Anatomy and Physiology
CPT
ICD-9
Keyboarding 50wpm – 95wpm
Data entry
Medisoft
Certificates
HIPAA
OSHA
CPR
Languages
English
Spanish
Work Experience
03/21/09 – 10/19/14 Wal-Mart Super center Houston, TX
Service desk Associate- taking returns, customer service i.e. receiving phone calls and
making phone calls for customer transportation, maintaining and organizing records of
returns, monitoring loans for registers, handling payments, and keeping area clean and
safe.
08/28/12 - 09/25/12 Kubosh Law Office Houston, TX
Receptionist - Answered phone calls, handled payment transactions both over the phone
and in person, customer service such as assisting clients with bond papers and other
necessary tasks such as faxing LORS (letters of representation) for clients court dates or
reminding clients of necessary payment, filed and kept records of clients receipts, and
organized client information
09/16/08 – 02/19/09 Tinseltown (Cinemark) Mission, TX
Customer Service- responsible for providing customer service such as assisting
customers with their purchases and concerns, filling out necessary paperwork, and
managing records of refunds.
06/04/08 – 06/27/08 Enfuego Marketing McAllen, TX
Marketing sales person- Sold promotions for restaurants, spas, pizzerias, etc;
recognized for high sales which required door to door customer service
Contact this candidate