Customer Service Manager

Markus U. Simpkins

******.********@*****.***

**** ****** ***** **.

Denver, CO 80202

720-***-****

Education:

Aug. 2004- Tavares High School Tavares, FL

May 2008

July 2008- University of Central Florida Orlando, FL

Aug 2010 MAJOR: Hospitality/Business Management

Work Experience:

October 2014- Alliance Residential Denver, Co

Present Leasing Agent

Oversee all of the steps required to get a property

rented, whether the property is

Residential or commercial. Show the property to

prospective renters, run background

checks, get papers signed and collect deposits. ETC.

March 2014- Pub17 (Grand Hyatt) Denver, CO

October2014 Food Runner/ Bar Attendant

Responsible for ensuring the outlet bars are fully

stocked with liquor, wine, beer,

glassware and other supplies, also ensuring

cleanliness of the bar and lounge areas,

and other tasks as assigned.

.

June 2012- Bubba Gump, Orlando, FL/ Denver, CO

August 2014 Server/Food Runner/Busser/Safety Chairman

Perform a variety of tasks, from preparing the food, stocking

supplies,

handling cash, credit cards, and a cash register,

cleaning tables and counters, resetting

tables, greeting customers and answering questions.

Jan 2011- On The Border, Orlando, FL

April 2012 Server (MCO)

Waiting on tables, keeping up with side work, and bussing

tables.

Nov 2009-Old Navy, Naples, FL & Orlando, FL

Jan. 2011 Logistics/Sales Associate

Customer service, also Influence customer buying decisions, by

communicating information

about the quality, value and style of products

including style, fit, fabric, price, and care

instructions.

Feb. 2009- Pac Sun, Naples, FL

Nov. 2009 Cashier/Sales Clerk

Cashier/Sales, Folding clothes, Cleaning/maintaining floor, and

Greeting customers.

Jan. 2007- McDonalds, Eustis, FL

Jan. 2009 Crew Trainer/Swing Manager

Cashier, run food for front & drive thru, shipment & train

employees

Skills: Restaurant Management, Customer service, Aloha (POS), Food

service production,

Telephone operations, Retail skills, Marketing, and

Windows proficient.

References:

Mitch Mikula; General Manager Bubba Gump Orlando 407-***-****

Jill Hartman; General Manager Bubba Gump Denver (720) 626-

1833

Miguel Jimenez; Manger of Pub17 (Grand Hyatt Denver) (303) 603-

4171

more available upon request

Contact this candidate