Customer Service Administrative Assistant
Resume:
*** **** **** *********, ** ***** cel. 787-***-**** - *******.*********@*****.***
Yesenia Pedroza Zenón
O bjective Seeking a position with your company and expand my professional skills where I can be helpful and
increase the company goals.
E xperience December 2012-January 2015 Puerto Rico Supplies Group Bayamón
E DI Clerk
Monitor the status of orders coming down on EDI for Walgreens, Wal-Mart and CVS
POS sales analysis work by category
Support invoice and / or billing department
Updating product catalogs, enter new products and price changes
Other related tasks are applied upon request
June 2012-November 2012 Humana Hato Rey, San Juan
O peration Support / Administrative Assistant
Audit Support and Receive providers contract in Contract Loading Department
Work PMHS System
In charge of Filling Room and Document Digitalizing
Make and change Department Policies and clerical work
April 2012-June 2012 MMM Holdings, Inc Ave. Kennedy, San Juan
P rovider Customer Service
Provider Support
Work with providers and patients information
Resolve problems and answering questions about providers payments and claims
October 2010-April 2012 MCS Classicare Hato Rey, San Juan
C ustomer Service
Seeking medical diagnosis and Medicare Claims
Orient Professional Health about filling CHRA (Comprehensive Health Risk Assessment)
Resolve problems and answering questions about the above official document of CMS
Work with patients diagnosis and codification
E ducation May 2012 Inter American University Bayamón Campus
B usiness Administration D epartment
Finance Bachelor’s Degree
MBA Strategic Management and Leadership (In Process)
Fully Bilingual (English, Spanish) Both speaking and writing
S kills
Ability to accurately type at least 50 words per minute
Computer skills, knowledge Microsoft Word, Excel, Power Point, Outlook, Access
Retail Pro (Charging Program),Iron Mountain (Mailing Program), PMHS, AS400 (EDI Program)
Oriented about medical diagnosis
Knowledge about CMS regulations
R eferences References are available on request.
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