** ******* ******, *****, ******* L*A *Y* • 416-***-**** • *****.*.****@*****.***
Laura I. Boht
O bjective
Attain workplace experience to further my career as a retail representative. After receiving my diploma
as a commercial business retail representative I am very ambitious to join the workforce again and
apply myself to the best of my ability. I also speak Spanish and German, which is useful when
interacting with customers in a multicultural society. My motivation and dedication towards the
position will show in my commitment to doing an excellent job.
E xperience
Feb. 2014 – Jan. 2015 Sobeys Extra Aurora, Ontario
H ome Meal Replacement and Coffee Bar
Prepare warm food, salads, signature buns and wraps
Attend to customers, serving them meals and beverages
Brew fresh coffee and sell it on its own or with baked goods
Aug. 2011 – Nov. 2011 The Brick Vaughan, Ontario
S ales Consultant
Greeted customers and provided them with information about the products they’re interested in
Inputted orders into the computer and processed client payments
Called clients on the day their products got delivered to make sure everything went well
Apr. 2010 – July 2010 Owen Thompson Law Office Barrie, Ontario
S ecretary
Answered the phone, transferred calls, spoke with clients, and scheduled appointments
Sent e-mails, faxes, and letters to clients
Organized client files into folders
July 2009 – Oct. 2009 Lufthansa Toronto, Ontario
P assenger Service Agent
Greeted passengers in English, German, and Spanish in a kind and friendly manner
Checked-in passengers onto flights and boarded them when scheduled to
Oct. 2006 – Sept. 2009 Kelyta Creations Barrie, Ontario
R etail Representative
Managed the retail store front
Assisted customers while making purchases of various children’s clothing
Worked with the owner to redesign the layout of the store to coordinate with seasonal promotions
May 2005 – Nov. 2005 Condor Airlines Canary Islands
T ravel Assistant and Ticket ing Agent
Supervisor of check-in and gate areas
Ticketing agent, retail ticket sales
Continuously interacted with passengers and co-workers in a positive manner
Oct. 2004 – Dec. 2004 ZARA Vecindario, Canary Islands
R etail Representative
Worked and assisted customers within the men’s department
Thoroughly enjoyed interacting with customers and producing retail sales
Helped co-workers out when they needed me to speak German with customers
E ducation
Aug. 2007 – Nov. 2008 Pro Image Hair Academy Barrie, Ontario
Attended part time to acquire hairstylist diploma
Received extensive training on various hairstyling techniques
Completed haircuts for numerous clients
Sep. 2003 – Mar. 2005 Instituto de Ingenio Ingenio, Canary Islands
Commercial business program studying marketing, business law, and inventory management
Took part in promotional and marketing campaigns within the school
This experience triggered my desire to pursue a retail based career
L anguages
Fluent in English, Spanish, and German.
R eferences
References available upon request.