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F&B Manager

Location:
Kolkata, WB, India
Salary:
3.5 lacks
Posted:
February 22, 2015

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Resume:

RESUME

Contact: Mobile no: +918*********/+919*********

Email:acoe6l@r.postjobfree.com / acoe6l@r.postjobfree.com

Personal Profile

Name : JYOTIRMAY CHOUDHURY

Date of Birth : 13 APRIL 1986

Total Experience: 7 Years

Address for Communication

C/23, Near Pragoty Sangha Club

Flat No.08, Kol-700047

Career Objective

Seeking a challenging Environment, where Knowledge and Excellence are given their Due,

utilize my Skills and Expertise to contribute my Might for the Organization I am involved and to

reach the zenith of the organization I work through continuous learning & self-development & to achieve

the highest level of efficiency & the best customer service.

Strengths

• Punctuality.

• Strong inter-personal, Analytical, Excellent Communication & Management skills.

• Confidence, Self-Learning, and Hard Working.

• Proven relationship builder with unsurpassed interpersonal skills.

• Proven team player, flexible, ability to work under pressure, sense of responsibility.

• Ability to plan and manage own work without supervision.

Current Industry

Food and Beverage Outlets and Bar Operations

Current Functional Area

Operations/ Hotels / Hospitality / Production & Sales

Academic Profile

• Secondary School Education from W.B.B.S.E in the year 2002.

• Higher Secondary Education from W.B.B.H.S.E in year 2005.

• Passed Bachelor of Hotel Management & Catering Tourism Technology from Punjab

University in the 2008.

• Computer Basic Course& MS Office from Pune University.

Professional Achievements

• Got appreciation latter from T.G.I. Friday’ during the time of 2011.

• I had been recommended Employ of the month for best performance from Aamby valley

during the month of Jul 2008.

• Got excellent appraisal certificate during Training period from Intercontinental Grand Resort

Goa in 2007.

Summary of Skills and Experience

• Providing a warm welcome for guests and making recommendations from the menu/

drinks list if requested.

• Provide an excellent customer service that’s anticipates individual guest needs

• Make recommendations of which wine to accompany guest meals.

• Ensure the food service area is left clean and tidy once all the guests have left.

• Provide drinks service to the tables in the bar, as required.

• To be a salesman and go beyond the general level of service expected.

• To assist colleagues in other areas without prompting in a spirit of co-operation.

Work Experience

Company : Aamby Valley PVT. LMT.

Designation : Officer – F&B

: 16th May 2008 to 14th May 2010

Duration

Responsibilities :

• Handling day to day operation.

• Table handling by the 100% guest satisfaction.

• From well coming up to c-off the guest.

• Sometime bill & cash handling for the entire shift.

• Handed over the shift update to the next shift along with cash and bill.

• Did order taking by the phone for the Pizza counter with record sale.

• Helping with the barman for bar operation.

• Occasionally update F.L.R.

• Requisition for indent by software system.

• Weekly and monthly inventory for whole F&B utensils.

Company : T.G.I.Friday’s Kuwait Food Company (Americana)

Designation : Waiter/Coach (MIT)

: 5th September 2010 to 5th September 2012

Duration

Responsibilities :

• Suggestively sealing, taking order and serve to the guest systematically.

• Taking care and ordering of dry store.

• Station handling.

• Look out the closing staff schedule and running duties.

• Arrange training class for new hiring staff.

• Guiding new staff taking order and ring the order on Micros system software.

• Trained new staff regarding menu and step of legendary service standers.

• Guide new staff for service stander as well ticket time.

• Absent of super visor work as an acting supervisor.

• Making duty weekly roster, give task for sanitizing and cleaning party.

• Cashiering of whole day seals.

Company : Hotel Niharika (A.J.C. Bose road)

Designation : F&B Sr. Supervisor

: 27th December 2012 to 15th September 2013

Duration

Responsibilities :

• Day to day handle restaurant operation.

• Making weekly duty roster for entire F&B Service.

• Taking care of total monthly Inventory, Breakage, and spoilage of Glossary and beverage

store.

• Arranging training class for junior staff regarding update the system and as per the company

standard service.

• For the timing work as Room Service in charge, where handled whole operation with

entire internal sales and budgeting.

• Encouraging & Motivating the Team during Heavy Work Loads.

• Responsible for operation of the restaurant, handling guest complaint.

• Taking care of glossary item and dry store requisition.

• Handle cashiering by shift to shift handover.

• Consult with Chef regarding daily buffet Manu.

• Monthly inventory and making new requisition for per stock of utensils.

• Handle daily bar operation and daily F.L.R.

Company : Hotel Luxor Pvt. Ltd.

Designation : Asst. Manager

: 16th September 2013 till date

Duration

Responsibilities :

{Taking Care of Babumashai Fine Dining Restaurant, Baraf Exclusive Bar cum

Restaurant Along with another Four Banquets Hall.}

• Assists in management of day-to-day operations by managing labor, counting inventory and

supplies, and developing the restaurant team.

• Taking Care of all work related to F&B Service.

• Handling entire ‘Excise System’ and monthly sale update with F.L.R. of Bar.

• Conduct staff trainings and keeping a track of team's performance for their growth .

• Making M.I.S. & monthly sales, budget.

• In-house decoration and maintaining co-ordination with housekeeping staff for excellent

results.

• Rising of summary reports of maintenance and electrical departments.

• Staffing and management of the help desk and associated support services.

• Making of cocktails and mock tails and training of the same to junior level staff.

• Menu planning for the week to help the weekly intend.

• The impact on the business if services are not provided to the stated and agreed service levels

(e.g. invoicing cannot be performed)

• Updating & maintaining all the records.

• Any credits that will apply if the service falls below the agreed service levels.

• Maintain, co-ordinate with other departments.

• Allocating work to Team Members and ensuring that it is done within the timelines.

• Hygiene, health and safety legislation/guidelines.

• For promotional matter making marketing plan.

• Develops promosonal activities for increase the sale.

Special Interests

• Interact with new people and new religion.

• First driving Bike & listening music.

Date :

Place :

(JYOTIRMAY CHOUDHURY)



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