Customer Service Medical and Retail Customer Service
Resume:
Darlene Ibey
Box **** Phone: 250-***-****
Williams Lake, BC V2G 2V3
February 19, 2015
To Whom It May Concern:
I am writing to express interest for the clerk position of Part-time
Greeting Card Merchandiser in Williams Lake, BC.
My most recent job in Ontario was a front end cashier at Valu Mart in
Cochrane, Ont. I worked at the return customer service as well as front end
cashier.
I did manage a gift shop and have worked in many different fields and look
forward to a new challenge. I have over 10 years' experience as a
receptionist and medical receptionist for busy offices with multiple phone
lines and a large professional staff. I always look forward to a new
challenge. I have recently moved to Williams Lake from Ontario with my
husband.
My computer knowledge and skills include but not limited to
. Microsoft Word 2002 course
. Microsoft Excel 2006 course
. Experience in Microsoft Word and Excel 2010
. 45 words per minute typing speed
I have always maintained high levels of confidentiality and have the
ability to maintain a cheerful and positive attitude, willingness to work
under pressure and ability to adapt to changing priorities in the
workplace.
Thank you for considering my resume. I would appreciate the opportunity to
meet with you and discuss how I may contribute to your company. I am
available for an interview at your convenience.
Sincerely,
Darlene Ibey
Darlene Ibey
Box 4297 Phone: 250-***-****
Williams Lake, BC V2G 2V3
Profile:
An office professional with over ten years experience as a Receptionist and
Medical Receptionist;
who is personable, diligent, reliable, flexible, hardworking and willing to
learn!
Summary of Qualifications:
. Front desk receptionist with high volume incoming calls
. Able to work with privileged information in a confidential manner
. Basic knowledge of bank's policies and procedures
. Ability to handle a variety of customer service and administrative
tasks
. Knowledge of specialized medical documentation
. Friendly and professional at all times
. Solid computer knowledge includes; data entry skills, knowledge of
Windows XP, Microsoft Word and Excel.
Relevant Work Experience:
Cashier
Valu Mart
Cochrane, On 2013-2014
. Part time cashier at a busy grocery store which included greeting
customers and working with cash.
. Stocked shelves, managed all magazine orders and special orders.
. Worked the customer service return department.
Receptionist
Valley First Credit Union Princeton, BC 2011-2012
. Conducted all bookings, scheduling and facilitated these
appointments as necessary
. Referred members to appropriate staff in a highly courteous and
professional manner
. Administrative duties as determined by the branch such as filing,
daily reports, stationary supplies and taking minutes for our
weekly staff meetings.
. Responsible for daily postal and courier consignments
Medical Receptionist
Tumbler Ridge Medical Centre Tumbler Ridge, BC 2006-2010
. Front desk receptionist for a busy Doctors office where multi
tasking is essential
. Directed incoming phone calls and scheduled appointments
. Completed all front desk duties as required such as filling charts,
maintaining reception and front office area, handled cash
transactions, faxing and photo copying
. Greeted and escorted patients to appropriate examining rooms
. Computer billing and dictation letters
. Ordered all medical supplies for the office and maintained
inventory for the office
. Autoclaved all instruments as needed
. Assisted physician with prep and minor procedures
Superior Elder Care
Thunder Bay, Ont. 2004-2005
Home Support Worker
. Provided patients with support, accompanied them to all appointments
as required, administered medication
. Maintained records of patient care, condition, progress and problems
and discussed with supervisor
Edson Medical Centre
Edson, Alberta 2002-2003
Medical Receptionist
. Worked in a Doctor Office with 10 Doctors that maintained full patient
loads
. Completed all front office duties
. Filed all charts and scanned all reports to patients file
. Worked with WCB reports electronically
Darlene Ibey
Education:
Roblin High School
References:
Valu Mart
Butch Dionne
Owner Operator
Valley First Credit Union
Suzanne Holland
Supervisor
T.R. Medical Clinic
Dr. C. Helm
Owner Operator
Edson Medical Centre
Doreen Acorn
Office Supervisor
Contact this candidate