Sales Management

PARIS CHEFFER

* ****** **** **** 917-***-****

Westport, CT 06880 petechffr@gmail.c

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Objective:

To manage the effective day to day and long term goals for client experience and engagement. My

skills include effective execution of mission critical events including customer sales events, client

onboarding and relationship building, marketing and internal sales conferences. In addition I have

experience with effective creation and management of client engagement programs that lead to

increased engagement, utilization and retention of client base.

Work History:

PCNet/Corserva Marketing Manager, Trumbull, CT April 2014 – October 2014

• Event creation, planning and management, generating press releases, publicizing and managing

registration as well as post event follow up

• Expanded client base delivering marketing results and ensuring client satisfaction

• Developed and nurtured relationships for business and strategic relationships

• Created content for advertising campaigns for and successful product launches

• Arranged, managed and attended marketing and client meetings

• Created and managed social media programs and worked as brand ambassador

• Client relationship management focusing on continuous improvement and

opportunities

• Supported sales team with lead generation, sales materials and presentations

• Client relationship management focusing on continuous improvement and opportunities

RIS Media Director of Member Services, Norwalk, CT April 2009 – July 2013

• Event creation, planning and management, generating press releases, publicizing and managing

registration as well as post event follow up

• Established and implemented marketing and client engagement programs

• Increased member participation, retention and renewal rates

• Created and managed sales materials for social media outlets

• Created and managed standardized process for execution of all program benefits,

• Wrote and produced weekly webinar that significantly enhanced member engagement

• Produced bimonthly, enewsletter on industry changes and best practices

• Launched sales lead gen program that drove attendance at sales webinars

• Managed/trained phone staff on best sales/service practices

Lee Hecht Harrison Client Services Specialist, Stamford, CT Oct. 2007 – Aug. 2008

• Trusted advisor to clients for planning and executing job search action plans

• Coordinated client programs for in-house training with career management

• Monitored client database and created required activity reporting

• Created library of benefits and programs for ease of access

• Created new databases for ease in identifying clients’ needs and benefits

Fourth Wall Events Event Planner, New York, NY Jan. 2005 – Oct. 2007

• Client facing responsibilities to create event program and ensure expectations were met

• Project managed event execution, including venues, staffing and supervision

• Managed vendors for trade shows and major corporate events for Fortune 50 clients

• On site management of vendors to ensure execution to the highest standards

• Prepared communication materials including presentations, brochures and proposals

• Sourced, hired, and supervised staff of 10 to 12 for both domestic and international events

• Sourced talent and materials under budget and deadlines

McNabb Roick Events Client Services, New York, NY Jan. 2004 – Jan. 2005

• Managed domestic and international onsite events for Fortune 500 clients

• Researched venues and vendors to sourcing materials and talent and negotiate prices

• Project manage critical, tight, time sensitive delivery schedules

• Designed and created client facing sales materials, agendas, budgets, and contact sheets

Professional Opera Singer/Performer 1990 – 2005

• Proven ability to communicate in front of large crowds under high pressure

• Ability to show creativity within strict delivery requirements

Education

Masters, Music, University of Illinois, Urbana/Champaign

BA, Art (with an emphasis in music), Luther College, Decorah, IA

Technology Skills

• MS Office Suite

• Photoshop

• InDesign

• Social Media (LinkedIn, Twitter, Facebook, You Tube, and Pinterest)

Contact this candidate