Technician Computer
Resume:
Anthony Coggin
Nashville, Tennessee
***.**********@*****.***
Summary
Support Technician who excels at recognizing problems and solving them in a prompt matter.
Tech savvy professional with 1+ years of experience in computer and mobile electronics.
Objectives
I would like to build on my technical expertise by obtaining a career in helping clients and customers through technical issues. In doing so, I belive this will present a challenge that I am eager to overcome and succeed.
I am also working on my A+ and beyond IT certifications.
Education
East Tennessee State University
Digital Media
Johnson City, Tennessee
August 2013 - January 2014
Several classes in a computer science major including coding(Java), network and systems, computer and mobile hardware, software development and troubleshooting.
Austin Peay
Undecided
Clarksville, Tennessee
August 2009 - May 2010
Focused on Gen Ed classes.
Employment History
Asurion
Premier Support Solutions
Antioch, Tennessee
March 2014 – August 2014
Receive phone calls for Verizon's customers in order to troubleshoot their mobile devices.
Educate customers on certain aspects of their mobile devices to enhance their experience.
Ensure all metrics are met and maintained as an individual for the call center and encourage co-workers to maintain theirs as well.
East Tennessee State
Help Desk
Johnson City, Tennessee
August 2013 – January 2014
Assist other students with computer issues.
Educate other students on how to use certain Digital Media programs such as Illustrator and Photoshop.
Check out equipment and educate students on their uses if necessary.
UPS
Supervisor
Nashville, Tennessee
August 2011 – November 2012
Supervise employees in executing daily goals and maintaining safety issues.
Educate employees on proper techniques of getting the job done in a safe and timely manner.
Contact this candidate