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Customer Service Manager/Film Critic

Bexley, OH
February 18, 2015

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Jesse A. Evans-Jenkins

* ******* *** ****, ******, Ohio 43209 937-***-****

Objective I would like to achieve a position as a movie reviewer for your company.

Education Capital University

Bachelor of Arts

Majors: Communication Studies and Electronic Media and Film

Minors: Film Studies and Entertainment Technology

GPA: 3.42

Work Classroom Technology Customer Service Agent, August 2013-Present

Experience Information Technology, Capital University

- Managed classroom maintenance

- Assisted students and staff with network issues

- Contacted customers with any questions

Orientation Leader, Summer 2014

Student and Community Engagement, Capital University

- Helped transition new students to the college atmosphere

- Answered both student’s and parent’s questions about campus life

- Created events to engage new students in conversation and participation

Cashier, April 2013-August 2013

The Kroger Company, Springfield, Ohio

- Assisted customers in buying groceries

- Communicated with consumers

- Managed money

Office Intern, January 2013-May 2013

Springfield-Clark Career Technical Center, Springfield, Ohio

- Answered telephone calls

- Organized office

- Checked visitors and substitutes into the building

Student Ambassador, August 2011-March 2013

Springfield-Clark Career Technical Center, Springfield, Ohio

- Lead tours for potential students interested in programs at center

- Answered questions dealing with school’s policies

- Followed up with families that visited school

Tutor, March 2012-August 2012

Bush Family, Springfield, Ohio

- Communicated reading and math skills to young child

- Created lessons plans to further child’s knowledge

- Analyzed progress with parent

Tour Guide, June 2008-July 2010

On-The-Rise, Springfield, Ohio

- Taught new and perspective members about the program

- Cared for animals on site

- Assisted with selling items at local Farmer’s Market

Mover, January 2008-January 2012

Judico Properties, Springfield, Ohio

- Moved packages into and out of Real Estate properties

- Cleaned apartments and houses

- Filed paperwork on building quality

Additional President, Friends of Rachel Club

Activities Social Chair, Kappa Sigma Fraternity

Production Manager, CapTV

Stage Manager, Capital University Theatre

Computer Microsoft Office Specialist Master

Skills - Word (Basic and Expert)

- Excel (Basic and Expert)

- PowerPoint

- Access

- Outlook

Adobe Certified Associate

- Visual Communication using Adobe Photoshop® CS5

- Rich Media Communication using Adobe Flash® CS5

- Web Communication using Adobe Dreamweaver® CS5

- Video Communication using Adobe Premiere® Pro CS5


- Adobe Illustrator

- Adobe InDesign

- Audacity


References provided upon request

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