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Administrative Asst

Location:
Indianapolis, IN
Posted:
February 18, 2015

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Resume:

KATHY KELLER

**** ***** *****, ************, * N 46219

Cell: 317-***-****

acodak@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a quality oriented professional with more than 25 years of experience in sales, customer service and working with the

public. I’m flexible and very adaptable to learning new systems and procedures. You will find me to be a dependable,

outgoing self-starter that enjoys challenges and thrives in high stress environments exhibiting strong communication skills with

expertise in up-selling, expanding and closing sales.

SUMMARY OF SKILLS

Federal and State licensed mortgage professional Reliable

Debt and credit management and credit restoration Excellent interpersonal and communication skills

Specialized in FHA, VA, USDA, conventional, Primary residence, second home, investment

jumbo and IHCDA loans properties and refinancing

EXPERIENCE PROFILE

RUOFF MORTGAGE

Indianapolis, I N

01/2013 to Current

Senior Loan Originator NMLS #337161

Adhered to all federal and state compliance guidelines relative to retail mortgage lending.

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.

Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.

Educated customers on the variety of loan products and available credit options.

Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.

Educated clients on the current real estate market and answered any questions they had.

Verified that the legal formalities were completed prior to closing dates.

Actively follow-up with prospects and hot leads.

Communicated with owners regarding home and loan status.

Successfully guided home buyers and sellers through sales and purchase of properties.

FAIRWAY MORTGAGE

Indianapolis, I N

04/2009 to 01/2013

Transaction Manager

Assisted Senior Loan Officer with a variety of tasks. Responsibilities included maintaining database, regular

communication with all parties involved in mortgage process. Assisted processor collecting personal

documentation from clients.

Adhered to all federal and state compliance guidelines relative to retail mortgage lending.

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.

Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.

Educated customers on the variety of loan products and available credit options.

Effectively managed more than 250 client relationships.

Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.

FLAGSTAR BANK

Indianapolis, I N

01/2008 to 10/2008

Loan Processor

FIRST HORIZON HOME LOANS

Indianapolis, I N

06/2007 to 12/2007

Loan Processor

HOME 123/NEW CENTURY MORTGAGE

Indianapolis, I N

Released Loan Coordinator 11/2005 to 03/2007

COUNTRYWIDE HOME LOANS

Indianapolis, I N

Loan Specialist II 12/2004 to 08/2005

IRWIN MORTGAGE CORPORATION

Indianapolis, I N

Mortgage Loan Analyst 01/2003 to 09/2004

CAPITAL PLUS CREDIT UNION

Indianapolis, I N

Loan Officer/Administrative Assistant 11/1996 to 12/2002

DC HEATH/HOUGHTON MIFFLIN CO.

Indianapolis, I N

Senior Customer Service Representative 08/1995 to 10/1996

USA GROUP

Indianapolis, I N

Student Loan Collector 01/1990 to 01/1993

BRISTOL SQUARE APARTMENTS

Indianapolis, I N

Assistant Manager 01/1989 to 01/1990

EDUCATION AND TRAINING

CERTIFICATE OF COMPLETION: BRIAN BUFFINI’S PEAK PRODUCERS

Buffini & Company

CERTIFICATE OF RECOGNITION: HOMEOWNERS PROTECTION ACT

AllRegs Academy

CERTIFICATE OF RECOGNITION: FAIR LENDING-THE ESSENTIALS

AllRegs Academy

CERTIFICATE OF RECOGNITION: ETHICAL PRACTICES IN MORTGAGE LENDING

AllRegs Academy

CERTIFICATE OF COMPLETION: INDIANA STATE MORTGAGE LAW

Financial Strategies

CERTIFICATE OF RECOGNITION: EVALUATING ECOA

AllRegs Academy

CERTIFICATE OF COMPLETION:

Financial Strategies

CERTIFICATE OF RECOGNITION: ANTI-MONEY LAUNDERING RULES

AllRegs Academy

CERTIFICATE OF COMPLETION: TAX ANALYSIS

AIG United Guaranty

CERTIFICATE OF COMPLETION: APPRAISAL ANALYSIS

AIG United Guaranty

CERTIFICATE OF ATTENDANCE: MORTGAGE REVENUE BOND/MORTGAGE CREDIT

North Carolina Housing Finance Agency

CERTIFICATE FOR EDUCATIONAL ACHIEVEMENT: COLLECTION NETWORK II

Indiana Credit Union League

HIGH SCHOOL DIPLOMA: GENERAL STUDIES

John Marshall High School, Indianapolis, IN, USA



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