Tampa, Florida
Mdortch813@gmail.c
om
Michael A. Dortch
Work Experience
I.C. Sharks, St. Petersburg, Florida
Assistant Kitchen Manger (165 seat restaurant)
. Quality control responsibility for all food prep and
execution.
. Developed & implemented weekly food product inventory
system
. Recognized for improving product waste efficiency and
workspace utilization
The Landing, Tampa, Fl
11/13 -- 05/14
Kitchen Manager (135 seat restaurant)
. Scheduled, hired, trained, developed staff (front and
back house)
. Developed menu items for weekly specials
. Responsible for inventory control, all food preparation
& execution
. Developed & implemented multiple vendor weekly food
product inventory system
Cyprus Restaurant Supply, Charlotte NC
09/11 - 07/13
Sales Representative - Inside Sales Retail Showroom
. Sold wide range, multiple product line offering
consistent with company mission to be a complete
supplier to the restaurant industry. Products
included cooking & refrigeration equipment,
furniture, cookware, and smallware.
. Recognized by sales manager and owner for initiating
"Sales Follow -up Campaign" whereby I would contact
customer to assure product satisfaction and shipment
accuracy. This campaign proved to be an additional sales
generator, and improved customer satisfaction and
business retention.
. Consistently exceeded monthly sales quota.
Ella's Restaurant, Tampa, Fl
07/12 - 11/12
Intern
. Fulfilled internship requirement while attending
Johnson & Wales University
. Served as member of five person cooking team.
. Worked as "floater" to gain experience in each food prep
area consisting of the following stations: fryer, grill,
saut , expediter, and quality control.
Brandon Restaurant Supply, Brandon, FL
04/09 - 08/11
Sales Representative - Outside Sales, Greater Tampa Bay
Region
. Sold multiple product lines and turn-key
installation services related to restaurant
equipment, refrigeration and furniture.
. Solely responsible for cultivating sales leads and
all sales success, including, business development
and business retention Developed sales leads
utilizing site visit cold calling approach and
referrals from portfolio of existing clients.
. Worked closely with manufactures representatives,
internal and external accounts receivable personal,
restaurant management, chefs, electricians, and
plumbers.
. Developed a diverse client portfolio in the food
service industry
Education
. Johnson & Wales University - Charlotte College of
Culinary Arts (09/11 - 03/11)
Served on a voluntary committee and received
extensive, new product technology training from various
manufactures in factory test kitchen applications.
. Plant High School -, Tampa, Fl (2004 Graduate)
Interest
. Cooking, Fishing and Hunting
Qualities and Strengths
Outstanding sales and problem resolution skills; motivated, well organized
people person with strong desire to learn.