Customer Service Part Time

Thomas M. Wicker, Jr.

One River

Place. Apt. ****

New York, NY

10036

646-***-****

OBJECTIVE: Seeking a position in the Hospitality filed offering

opportunities for advancement and professional development in a company

recognized for customer relations excellence.

PROFESSIONAL EXPERIENCE

Barclays Center

Brooklyn, NY

Ticket/Usher/ Part Time/ Guest Services Representative (GSR) Department

8/12-7/13

. Greeting our guests in timely fashion, professional and engaged with

our guests at the Barclays Center.

. Collecting admission tickets and passes from guests.

. Assisting in finding seats for our guests.

. Searching for lost articles, and locating such facilities as restrooms

and telephones.

. Provide a positive experience for our guests at the Barclays Center.

VIP

Barclays Center

Brooklyn, NY

CALVIN KLEIN VIP/ Part Time/ Guest Services Representative (GSR) Department

7/13- Present

. Greeting guests as they enter and exit the Calvin Klein VIP enter.

. Providing information regarding the Barclays Center, attraction,

activities etc.

. Providing excellent customer service as per Barclays Center standards.

Education:

John Jay College of Criminal Justice New York,

NY

Bachelor Arts in English

Expected May 2016

Minor in Journalism

Adelphi University:

Completed Lawyer's Assistant Certificate Program, July, 1991

Topics: Legal Research, Corporation, Litigation, Ethics (With

Honors).

Additional Skills: Working knowledge of Microsoft Office, Lexis/

Nexis.

References: Furnish upon request.

Contact this candidate