Sales Service
Resume:
RAFFY S. FERNANDEZ
#** * ****** ***** **. Brgy Sangandaan Project 8 QC
Mobile No. (091*-*******
Email add. r ****************@*****.***
OBJECT IVE:
To obtain a responsible and challenging position and to learn more where my education and work
experience will have valuable application.
PROFESSIONAL/WORK ING EXPER IENCE
February 2014 –January 2015 PERFETTI VAN MELLE PHIL. INC. (mentos phil.)
One Global Place The Forth Taguig City
AREA SALES SUPERVISOR
Duties and Responsibil ities
• Determine price schedules and
d iscount rates.
• Monitor customer preferences to
determine focus of sales efforts.
• Plan and direct staffing, t raining, and
performance evaluations to develop and
control sales and service programs.
• Review operational records and reports
to project sales and determine
p rofitability.
• Prepare budgets and approve budget
expenditures.
• Resolve customer complaints regarding
sales and service.
• Confer or consult with department
heads to plan advertising services and
to secure information on equipment
and customer specifications.
• Represent company at t rade
association meetings to promote
p roducts.
• Oversee regional and local sales
managers and their staffs.
• Confer with potential customers
regarding equipment needs and advise
customers on types of equipment to
purchase.
• Direct and coordinate activities
i nvolving sales of manufactured
p roducts, services, commodities, real
estate or other subjects of sale.
• Direct, coordinate, and review
activities in sales and service
accounting and recordkeeping, and in
receiving and shipping operations.
• Advise dealers and distributors on
policies and operating procedures to
ensure functional effectiveness of
business.
• Direct clerical staff to keep records of
export correspondence, bid requests,
and credit collections, and to maintain
current information on tariffs, licenses,
and restrictions.
• Assess marketing potential of new and
existing store locations, considering
statistics and expenditures.
• Visit franchised dealers to stimulate
i nterest in establishment or expansion
of leasing programs.
• Direct foreign sales and service outlets
of an organization.
January 2013- January201 4 REFRESHMENT REPUBL IC INC.
WDG building Quezon ave. Quezon City
DISTRIBUTOR SPECIALIST
Duties and Responsibil ities
• Determine price schedules and
d iscount rates.
• Monitor customer preferences to
determine focus of sales efforts.
• Plan and direct staffing, t raining, and
performance evaluations to develop and
control sales and service programs.
• Review operational records and reports
to project sales and determine
p rofitability.
• Prepare budgets and approve budget
expenditures.
• Resolve customer complaints regarding
sales and service.
• Confer or consult with department
heads to plan advertising services and
to secure information on equipment
and customer specifications.
• Represent company at t rade
association meetings to promote
p roducts.
• Oversee regional and local sales
managers and their staffs.
• Confer with potential customers
regarding equipment needs and advise
customers on types of equipment to
purchase.
• Direct and coordinate activities
i nvolving sales of manufactured
p roducts, services, commodities, real
estate or other subjects of sale.
• Direct, coordinate, and review
activities in sales and service
accounting and recordkeeping, and in
receiving and shipping operations.
• Advise dealers and distributors on
policies and operating procedures to
ensure functional effectiveness of
business.
• Direct clerical staff to keep records of
export correspondence, bid requests,
and credit collections, and to maintain
current information on tariffs, licenses,
and restrictions.
• Assess marketing potential of new and
existing store locations, considering
statistics and expenditures.
• Visit franchised dealers to stimulate
i nterest in establishment or expansion
of leasing programs.
• Direct foreign sales and service outlets
of an organization.
April 2012 – January 2013 HEALTY & YOUNG Food Corporation
(howdee & yummee) Food corp
Suite 1621 tytana,plaza Plaza Calderon St.
B inondo Manila
D ISTR IBU TOR ACCOUN T SPEC IAL IST
Dut ies and Responsibilities
• Determine price schedules and
d iscount rates.
• Monitor customer preferences to
determine focus of sales efforts.
• Plan and direct staffing, t raining, and
performance evaluations to develop and
control sales and service programs.
• Review operational records and reports
to project sales and determine
p rofitability.
• Prepare budgets and approve budget
expenditures.
• Resolve customer complaints regarding
sales and service.
• Confer or consult with department
heads to plan advertising services and
to secure information on equipment
and customer specifications.
• Represent company at t rade
association meetings to promote
p roducts.
• Oversee regional and local sales
managers and their staffs.
• Confer with potential customers
regarding equipment needs and advise
customers on types of equipment to
purchase.
• Direct and coordinate activities
i nvolving sales of manufactured
p roducts, services, commodities, real
estate or other subjects of sale.
• Direct, coordinate, and review
activities in sales and service
accounting and recordkeeping, and in
receiving and shipping operations.
• Advise dealers and distributors on
policies and operating procedures to
ensure functional effectiveness of
business.
• Direct clerical staff to keep records of
export correspondence, bid requests,
and credit collections, and to maintain
current information on tariffs, licenses,
and restrictions.
• Assess marketing potential of new and
existing store locations, considering
statistics and expenditures.
• Visit franchised dealers to stimulate
i nterest in establishment or expansion
of leasing programs.
• Direct foreign sales and service outlets
of an organization.
January 2012 – April 2012 United Harvest Corporation
2/F GF and Partner bldg No.139 H.Vdela costa st.
M akati city
D istributor Special ist/Key account special ist
Duties and Responsibil ities
• Determine price schedules and
d iscount rates.
• Monitor customer preferences to
determine focus of sales efforts.
• Plan and direct staffing, t raining, and
performance evaluations to develop and
control sales and service programs.
• Review operational records and reports
to project sales and determine
p rofitability.
• Prepare budgets and approve budget
expenditures.
• Resolve customer complaints regarding
sales and service.
• Confer or consult with department
heads to plan advertising services and
to secure information on equipment
and customer specifications.
• Represent company at t rade
association meetings to promote
p roducts.
• Oversee regional and local sales
managers and their staffs.
• Confer with potential customers
regarding equipment needs and advise
customers on types of equipment to
purchase.
• Direct and coordinate activities
i nvolving sales of manufactured
p roducts, services, commodities, real
estate or other subjects of sale.
• Direct, coordinate, and review
activities in sales and service
accounting and recordkeeping, and in
receiving and shipping operations.
• Advise dealers and distributors on
policies and operating procedures to
ensure functional effectiveness of
business.
• Direct clerical staff to keep records of
export correspondence, bid requests,
and credit collections, and to maintain
current information on tariffs, licenses,
and restrictions.
• Assess marketing potential of new and
existing store locations, considering
statistics and expenditures.
• Visit franchised dealers to stimulate
i nterest in establishment or expansion
of leasing programs.
• Direct foreign sales and service outlets
of an organization.
October2011 – december2011 Exogain Corporation
Don Antonio Heights Brgy. Holy Spirit Quezon City
Channel Developer special ist/Team leader
Duties and Responsibilities
• Maintaining customer purchase order and
executing in time.
• Doing weekly checklist and sales update
• Filling documentation and admin work.
• Finding prospective institutional customer
• Doing a RCP (route coverage plan)
Everyday
• Collecting weekly collection
• Checking stock everyday
• Calling up corporate and industrial.
April 2011 – October 2011 ECOFOODS CORPORATION
Mercury Ave. bagumbayan Libis Quezon City
Account opener Special ist, channel development
special ist
Duties and responsibilities
• Maintaining customer purchase order and
executing in time
• Filling documentation and admin work
• Finding prospective institutional customer
• Collecting weekly collection according to credit
date
• Checking Stock Everyday
• Calling up corporate and industrial
• Building customer relation
• Open more accounts
EDUCAT IONAL ATTAI NMENT
Tertiary Bachelor of Science in Marine Transportation
Philippine Maritime Institute
Roosevelt Quezon City
SY 1999 – 2003
Associates computer technician major in hardware
Villager Montessori college
manager st. Project 8 Quezon City
SY 2003 - 2005
Secondary Ismael Mathay Senior high School
P roject 8 Quezon City
SY 1995 – 1999
TRAI N I NG ATTAI NMENT
2007 CALL CENTER TRAINING
Barangay Gulod Novaliches Quezon City
2004 L IFE SAVING AND ROAD SAFETY
Redcross Philippines(Quezon City Circle)
2003 SEAMANS FAMIL IARIZATION
PMI Training Ship (Mareveles Bataan)
PERSONAL DATA
Age : 31y/o
Date of Birth : December 31, 1982
Place Birth : Proj.8 Quezon City
Height : 5ft.8inc.
Weight : 87KG
Civil Status : Single
Religion : Roman Catholic
Gender : Male
Father’s name : Edgardo Fernandez
Mother’s name : Julieta Fernandez
SKILLS AND I N TEREST
• Able to communicate in English
• Table Preparation
• Computer literate
• Knowledgeable in Typing Using Microsoft Word and power point exel
• Knowledgeable in computer formatting using windows xp and Window 7
• Knowledgeable in repairing computer hardware and t roubleshooting
C HARACTER REFERENCE
Dondie bueno Ronald Aluning
National sales manager Area sales manager
Refreshment republic Inc. Refreshment republic Inc.
Mobile no. 091*-******* Mobile no. 093*-******
Edalfina Ocampo
Refreshment republic Inc.
Human resources department
Mobile no. 094*-*******
Contact this candidate