Manager Service
Resume:
A LOK MAITHANI
m ************@*****.***
PERSONAL DETAILS
Date of Birth: 02 / Jan / 1982
Father’s Name: Mr. B. P. Maithani
Father’s Occupation: Vice Principal- Govt. Employee (Retd.)
PROFESSIONAL EXPERIENCE
Total Working Duration: 9 Year’s.
PRESENT ORGANIZATION: CLUB MAHINDRA VARCA BEACH RESORT, GOA
Working Duration: 07 Jan 2013 To till date
Designation: Asst.Manager in F & B Service Department.
PRESENT ASSIGNMENT
• Handling a 24 hrs Coffee Shop/Multi-Cuisine Restaurant.
• Taking Inventories of CCG.
• Creating requisition in our system as per Par Stock
• Up selling of Alternate Dining Options.
• Responsible for daily cash closing and Guests room postings.
• First and foremost taking care of Guest requirement at outlet allocated.
• Conducting various regional food festivals, Food promotions in the restaurants so as
to boost the revenue and to increase Non Residential guests.
• Providing the best in service quality to all guests.
• Tracking GSTS and RSTS scores on a daily basis.
• Monitoring existing processes and procedures within the department.
• Preparing & tracking Monthly Inventory, Guest History Card, & Other Excise books.
ORGANIZATION-: THE LALIT GOLF & SPA RESORTs, GOA.
Designation: Team Leader
PROPERTY BRIEF: The Lalit Goa is a luxurious Five Star Resort built on 85 acres of
land (Approx). Hotel has 255 nos of most Luxurious suite rooms. The resort located near
rajbagas beach. This property spread over 14 casa’s and offer the real experience of Goa
living with its 10 luxury villas.
ORGANIZATION: THE GATEWAY HOTEL, JODHPUR.
Designation: Supervisor-Grade: S-1
Working Duration: 15 October2010 to 09 Feb 2012.
A Five star hotel with extensive F & B Operational, As a Supervisor reporting to the F & B
In charge.
PROPERTY BRIEF:A Hotel with 88 rooms (Including 4 Deluxe & 4 Executive Suite
Rooms),GAD-Multi Cuisine Restaurants, Frontier Kebab-A Alfresco Open Air Grill, Dunes
Bar,24 Hrs Eat in (In Room Dining Facilities),Banqueting space with 02 Banquet Hall,
Lawns & Board Rooms.
TRAINING ACTIVITY
• Attended Advance Wine Program of Sopex at Vivanta By Taj Harimahal, Jodhpur.
• Cross exposure Training at Vivanta By Taj Hari Mahal.
• Industrial training at ITC Mughal Sheraton, Agra.
SKILLS & ACHIVEMENT
Excellent written and verbal communication skills.
•
Ability to perform outside direct sales.
•
Excellent guest relation skills.
•
Strong interpersonal skills needed to cultivate customer relations
•
Well aware of Hotel Software (VPOS, IDS) & other operating system.
•
Twice certified as ‘MASTER LEVEL’ in skills certification by Gateway.
•
ORGANIZATION: THE HOTEL SCHOOL (Inst. Of Hotel Management)
Designation: Faculty in Food & Beverage Service
Working Duration: 21 July 2009 to 10 Oct.2010
ORGANIZATION: I.T.C. PARK FORTUNE BELLA CASA, JAIPUR
Designation: Food & Beverage Captain
Working Duration: Two Year’s (1 Jan. 2007 to 5 June 2009)
ORGANIZATION: MAN SINGH PALACE, AGRA
Designation: H.O.T.
Working Duration: One year’s (5 Aug.2005 to 10 Sept.2006)
PROPERTY BRIEF: A Hotel with 100 elegantly furnished Room. Sheesh Mahal is Multi
Cuisine Restaurant. The Tequila Bar, 24 hr’s Room Service Facilities.
EDUCATION
Course Institute Board /University Year Results
G.I.H.M 1st
D.I.H.M. GIHMCT 3
DEHRADUN
2nd
S.G.R.R(PG) H.N.B.U. 1999-2003
B.Sc. DEHRADUN DEHRADUN
2nd
G.P.I.C.
12th UP BOARD 1999
TEHRI
Signature Date
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