Culinary, Customer Service, Administrative Assistant

Shanice N. Lyles

***** *** **** **. #*** Silver Spring, MD 20901

********@*****.*** 240-***-****

Objective

Creative and passionate chef with an in deth experience and education in a wide array of specialty

cooking techniques. Customer service oriented with extensive experience with hands-on baking, roasting,

grilling, boiling, and frying of meats, fish, vegetables and other foods. Competent in business operations

and management of kitchen and front house staff.

Education

Lincoln Culinary Institute, 2012

Columbia, MD

High Point High School, 2002

Beltsville, MD

Professional Experience

Sodexo Jan. 2012 - July 2012

Prep Cook Columbia, MD

• Managed the oversight of food sanitation standards to ensure compliance with company policy

• Prepared several 30 gallon soups, hot and cold a la carte items, and sandwiches on a daily basis

• Operated stoves, grills, food processors, steamers, slicers and ovens, and other kitchen equipment

• Assisted with the execution of large quantity production of ready-to-eat foods in a cafeteria with

more than 300 customers daily

• Washed and unwrapped fresh fruits and vegetables, including weighing, evaluating, and mixing

ingredients.

• Prepared ingredients for cooking, including portioning, chopping, and storing of food.

• Prepared and cooked food in keeping with recipes, quality standards and presentation standards.

• Served as the final taster test of foods to verify quality standards for customers.

• Monitored food quality of other cooks during preparation.

Fat Daddy’s Bar and Grill Nov. 2007 – Sept. 2008

Bartender Laurel, MD

• Directed bartending operations, overseeing seamless beverage service, inventory management

and customer service.

• Took orders, served food to bar customers and maintained a courteous and professional demeanor.

• Managed the daily opening and upkeep of the bar area.

• Oversaw the cash and carry floats, and general clean-up of the bar and restaurant.

• Assisted serving staff during busier hours with the running of food and beverages.

Texas Wings dba Hooters, Inc. Sept. 2004 – Aug. 2006

Corporate Trainer Laurel, MD

• Managed the training of over 100 new employees and coordinated weekly schedules.

• Served as shift leader for Front of the house with great customer service to provide a unique

dining experience for all patrons.

• Conducted customer service and business operation training courses for all new employees.

• Motivated a high-performing team of over 20 team members at one time.

• Ensured service station was well stocked and clean.

• Ensured all food items were prepared to the highest of standards, providing a fun and entertaining

experience for all guests.

PESystems, Inc. Jan. 2000 –Aug. 2004

Administrative Assistant, Accounting Department Fairfax, VA

• Acted as the primary assistant and back up for the Accounting Department for clerical, financial

and accounting related measures.

• Assisted with accounts receivable and accounts payable, including general ledgers

• Served as a back-up receptionist while placing and directing calls for executive leadership where

duties included scanning, copying, data entry, filing, and faxing.

• Assisted with the production of monthly and annual financial reporting

License & Certifications

• ServSafe Certified

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