Customer Service Training

LEONARD E. ANGOVE JR.

*************@*****.***

** ***** ****** ****: None

Nashua, NH 03064 Cell: 603-***-****

Objective:

Seeking to obtain a Local Drivers Position, Warehouse work or Dispatch position where my transportation experiences, computer

and customer service skills can be best utilized.

Summary of Qualifications and Relevant Skills:

TRANSPORTATION & FREIGHT EXPERIENCE: Over 15 years in the industry loading and unloading, OTR Drivers in

trailers, flatbeds, dry vans and reefers, delivering loads in all 48 states.

COMMUNICATION, CUSTOMER SERVICE & NEGOTIATION SKILLS : Possess excellent interpersonal skills that

were developed by managing, working with and for people throughout a lifetime of work experiences in the Transportation industry.

PROBLEM SOLVER: Able to identify problems, diagnose causes and take corrective actions.

TRAINER: Over 2 years experience in training and evaluating OTR drivers in all its technical aspects.

Forklift Safety Program in compliance with CFR 1910.178 OSHA Standard.

PROVEN PERFORMER: Adept at multitasking and meeting deadlines in a time and pressure sensitive industry.

Computer Technical Training:

Veterans Technical Training Institute Feb. 2002 to April 2002

Certificate in Computer Operations/Office Specialist

A 14 week, full time course of instruction. The course includes 330 hours of classroom and laboratory training in Microsoft Windows

2000, Microsoft Office XP (Access, Excel, Word and Power Point), and keyboarding.

COMPUTER SKILLS: Windows 2000, and MS-Office XP (Word, Access, Excel, PowerPoint), Internet,

MS-Outlook and keyboarding.

Andover Tractor Trailer School Andover, MA

Licensed - Class ' A ' Driver 1986

Completed a 12 week, 480 hours. full time, Class 'A' CDL driving course.

Military

United States Army Alaska & Viet Nam

Fuel Electrical Systems Maintenance Specialist 4th class 1968 to 1970

• Served at two bases in Alaska and then transferred to Viet Nam where my duty assignment was to travel throughout the country

training South Vietnamese regular Army personnel on vehicle fuel electrical systems that both they and U.S. troops utilized on a

daily base

Employment

Unemployed Nov 27, 2014 to Present

I had surgery in Late May 2014, and was not released to work until the end of Nov. When I called they told me they had to replace

me, now I am looking for a Local driving job.

Adecco Engineering Transportation 2839 Paces Ferry Rd SE

Tel. 678-***-**** Suit 640

Atlanta, GA 30339-573

Local Driver

Assigned to DiSilva Fruit, 360 Beacham Street, Chelsea, MA June 25, 2007 to Nov.27, 2014

Contact: Jim Branden at 781-***-****.

• Delivering produce to local venders. Load, unload and making sure the proper paper work gets to the proper people.

Unemployed

• Was trying to buy a business with two other people, but it did not go through. April 2007 to June 2007

F.W. Webb 1 Bon Terrain Dr.

Tel. 603-***-**** ext. 121 Amherst, NH. 03031

June 2002 – April 2007

I was receiver. I load and unload trailers. I D specials and tag as so. Log and file paper work and batch special orders into computer,

train new personal. Certified to operate a gas sit-down rider, electric sit down rider, motorized hand, and a narrow aisle sit down.

Check in freight and make sure it is not damaged and decide to send it back to the store, to the vendor or but it back into stock.

Veterans Technical Training Institute Feb.2002 to April 2002

• Certificate in Computer Operations/ Office Specialist.

Riteway Express Hudson, NH

Local Driver April 1997 to Dec. 2001

• Drove throughout New England and New York. Delivered empty soda bottles mostly to the Coke Plants in Hartford CT,

Londonderry, NH, Maspeth and Spring Valley, NY.

Hospitalized and Rehab 1996 To 1997

• Motorcycle Accident

Olsten Staffing at PVA Card Co. Manchester, NH

Contract/Temporary Employee 1996

• Operated various greeting card production machines. Worked with cutters and sorters.

Hampshire Paper Co. Milford, NH

Wax Machine Operator 1995 to 1996

• Set up and operated a wax machine that coated all paper products. The machine was set up to customer ordered specifications.

• Responsible for Quality Control and meeting the deadline on the customer order.

J & P Transportation Apopka, FL

OTR Driver 1993 to 1995

• Delivered tropical plants to major nurseries and big box outlets throughout the country.

• Also, trained new drivers to do the same runs.

J.B. Hunt Trucking Lowell, AR

OTR Driver 1991 to 1993

• Drove flat bed and dry van trailers throughout 48 states and Canada.

Interests and activities:

• Motorcycles, Music (Oldies) and Traveling.

Contact this candidate