Infrastructure Program/Project Manager

Howard Olsen

**** ***** **. **. *.

Spanaway, WA. 98387

Home: 253-***-****/Cell: 253-***-****

******@*******.***

PROFILE

More than Twenty years diversified Project Management and technical experience in the Telecommunications / IT

field. Most recently worked as an Infrastructure Project Manager, Consultant, Network Design, and Operations

Manager. Experienced in project estimation and budgeting; design, installation, programming and maintenance of OSI

Layers 1, 2, and 3. Supervisory experience in installation/maintenance field. A highly motivated networking

professional with a wealth of experience, skills, education and background.

EDUCATION

Bates Technical College, Tacoma WA – Advanced Communications and Wireless Technologies

Cisco Academy: Certificates of Completion: CCNA-1, CCNA-2, CCNA-3, CCNA-4,

Clover Park Technical College, Tacoma, WA

Certificates of Completion: Local Area Networking (LAN), CNA Program.

Tacoma Community College, Tacoma, WA.

CERTIFICATIONS

CCNA - 1,2,3,4 2006

FCC Element 1, 3 2006

PMI Certified CAPM 2003

Ortronics Design and Engineering 2002

Lucent Technologies 1990-1999

Design and Engineering Systemax Infrastructure & Smartwire Networks.

Systems VAR

Installation and Maintenance Network Infrastructure.

Systems Overview

Fiber Optic Products and Applications/ST Connectors and SC2 Splicing

AMP Act 2 Orientation 1997

Certificates of Completion: Training for Design, Networking, and Construction Installation

Six Sigma / DFSS Core Training 2005

PMI member

SPECIAL SKILLS

Skilled in Program and Project Management principles, practices, PMP, ITSM, ITIL, Agile.

Datacenter Operations, Installation of Routers, Switches Hubs, WLAN, Cisco, Aruba, HP, Chipcom, Nortel, Juniper,

3Com, Ericsson, Alcatel/Lucent.

Knowledge of :Windows 8,7, MS Office 2010,Windows XP, Windows 2000, 95-98, Remedy, Windows NT, Windows

2003, MS Excel, MS Project, MS PowerPoint, Telnet, CAD, Micrografix Designer, Visio, SharePoint.

Category 5, 5E, and Category 6 terminations. Fiber Optic terminations; mechanical splicing and fusion splicing

Certified in Test Equipment including: OTDR, Fiber Optic Light Loss Meter, Fluke category 6 LAN meter,

Pentascanner category 6 LAN meter, and Network analyzer (sniffer). Skilled in troubleshooting LAN and WAN

problems

Experience outside plant, and aerial applications.

Experienced with circuit procurement, T-1, DS3/OC3, DSL, ISDN, TCP/IP, SIP, BRI/PRI, POTS and PBX – Nextel,

Toshiba, Vodavi, Executone, Panasonic, AT&T Merlin.

EXPERIENCE:

AT&T / Mobility-Technical Project Management / Contractor 2013 to 2014

ASK Staffing, Inc.

Infrastructure Program Management

• Assigned to the AT&T Mobility Multi-Standard Small Cell Program.

• Managed team assigned to develop, test, certify and deploy Performance and Capacity Management tools for

the layer 2 and layer 3 transport backhaul.

• Provides end-to-end project management

• Performs PMO function (performance management, knowledge management, etc.

• Standardize the project-related governance processes

• Assesses, plans for and manages project risks, issues, jeopardizes, escalations and problem resolutions

• Manages project scope, schedule and risk and ensures completion of projects while meeting quality and

schedule objectives using the organization's standard processes

• Directs the project team

• Creates and updates project documentation with respect to PMI standards

• Manages project change control

T-Mobile USA, Inc. / Contractor 2012 - 2013

Aditi Consulting Inc.

Infrastructure Project Manager

• Managed infrastructure projects to include Data Center, Call Center, and new office build-out and

decommissions.

• Manages all aspects of projects throughout the infrastructure project lifecycle including project scope,

schedule, resources, quality, costs and change.

• Translates project requirements into project objectives and tasks, managing task assignment to project

resources and reporting on and managing project scope throughout the lifecycle

• Develops detailed project schedules, resource plans, status reports, budget forecasts and influences the

effectiveness of a team that integrates multiple functions/disciplines.

• Conducts project meetings, sets and manages client expectations by solving complex issues and changes

when appropriate exercising complex Risk, Issue and Change Management best practices

• Interfaces with all areas affected by the project, including end user, services organizations, vendors and

implementations partners.

• Review project deliverables for accuracy and apprises management of issues effecting project status and

offers solution to solve the issues.

• Ensure satisfactory transfer of custody and control of product upon completion (handoff) and close all project

documentation and archive appropriate records

Microsoft Corporation / Vendor (V-) 2006 – 2012

COMgroup Inc. Consultants.

IT Project Manager - Infrastructure Deployment

• Report to Regional IT- North America Group Program Manager.

• Worked directly with Microsoft Corporate Real Estate Group. Responsible for the management of new office

builds, remodels, add-move-change projects to include: All IT and Telecom deliverables, scope, scheduling,

coordination, quality, delivery and costs

• Drive project baseline and review meetings.

• Consistently managed multiple projects concurrently that varied in size, cost and impact to the corporation.

• Directed and participated in cross group collaborations to achieve desired goals and objectives.

• Establish effective project communication plans, keeping the project team up to date on each project

• Communicate and present frequently to Management, the client and team members, on project status and

milestones over the life cycle of a project.

• Managed vendor relationships in the delivery of projects and services.

• Managed the Cisco 6500 to 4506 switch migration project covering the US and LATAM 2010 to 2012.

Service Communications, Inc. (SCI) 2001- 2005

Project Manager/Estimator

• Report to Director of Project Management

• Assigned exclusively to the Washington Mutual Bank Corporate account.

• Design network based on client requirements, and submit estimates / proposals for client approval.

• Coordinate and schedule technicians and vendors for project duration, oversee all projects from beginning to

conclusion, track hours and costs as well as quality control.

• Supervised up to (20) technicians, installers, and vendors.

Cabling Solutions & Installations, Inc. (CSI) 2000- 2001

Operations Manager.

• Report to company president.

• Responsible for daily business, dispatching, supervision, and training of technicians, customer relations,

network design, and price quotes.

Intracommunication Network Systems 1988-2000

Network Designer/Project Manager (5 years), Foreman (4 years),Technician (3 years)

• Reported to the Operations Manager.

• Company specializes in design and installation of LAN and WAN Network Systems

• Responsible for working closely with clients to determine which network, LAN or WAN, best suited their

business.

• Integrated all voice and data requirements from physical media including fiber optics, twisted pair, or coax to

connectivity of hubs, switches and routers.

• Designed network based on client requirements, and submitted proposals for client approval.

• Hired supervised vendors and handled all logistical implementation.

• Coordinated and scheduled technicians for project duration. Oversaw all projects from beginning to conclusion,

tracking hours and costs.

• Supervised up to twelve (12) technicians, installers and vendors.

Contact this candidate