Application Packaging & Release Manager

Caren Kishore Kumar.F

Email : ************.*****@*****.***, Phone: 996**-*****

Experience Summary

I am an Analyst with Royal Bank of Scotland for last 3 yrs with a total IT

Experience of around 8 years.

An IT IS specialist with good knowledge and experience in Application

Packaging, SCCM Deployment & Release Management on workstations. My

primary responsibilities were SCCM deployment, Repackaging & Sequencing the

applications.

Qualifications

Degree and Date Institute Major and

Specialization

Bachelor of Vel Multimedia Engineering Computer science and

Engineering college Engineering

May- 2006

Career Profile

Dates Organization Role

Mar 2011 - Till Royal Bank of Scotland Analyst Application

date Packaging & Release

Manager

April 2010 - Mar TATA Consultancy Services. Asst.System Engineer

2011

Sept 2007 - April MphasiS an HP Company Associate infrastructure

2010 Engineer

Mar 2007 - Sept CMC Limited Contract Assignee

2007

Training / Continuing Education Summary

Program or Course Coverage Dates

Remote Infrastructure Basics of Network topology, Dec 2006 - Mar 2007

Management Active directory, SMS 2003

and Application Repackaging.

Assignments

The details of the various assignments that I have handled are listed here,

in chronological order.

1.

Project Name Release Manager - Workstation

Duration From Jan 2013 to Till date.

Client Royal Bank of Scotland

Line of business Global Banking & Markets

About the project Release Manager/Change Manager for entire 80,000 GDI

desktop machines. End to end management of GPO/OU

changes. Rollout and deployment planning for the entire

estate.

Role Release Manager - Build

Activities . Collaborate with technical / production team in

Release planning.

. Rollout and deployment planning.

. Release communications, preparations and training

activities.

. Release acceptance for implementation into production.

. Distribution and installation of all windows OS build

releases.

.Providing management information about Release

Management Process, quality and operations.

. Defining and governing Release Management Policies and

Processes.

. Conduct ongoing process assessment of opportunities

for improvement as suggested by metrics and customer

feedback.

. Agree the deployment schedule, including Pilot sites,

with the Business teams.

. Agree Build and Test cycles with the system testing

area to decide on number of cycles/drops.

. Central communication point to ensure all information

is passed to appropriate areas.

. Ensuring that the teams follow the organization's

established policies and procedures.

. Managing all aspects of the end to end release

process.

. End to end management of GPO/OU changes and DCAB

changes.

. Process owner for Release Management workstation OS

base build.

. Exploring process gaps and suggesting process

improvement and process documentation.

. Administration/managing of windows SharePoint sites as

a part of multiple build upgrades.

. Setting up SMS jobs for individual IE8 upgrades from

multiple requestors.

. Handling/analyzing individual OS build upgrade

requests from platform leads.

. Monitoring change management life cycle for individual

changes from different platforms.

. Managing Change Management Record for all build

releases till closure through Mainframe.

. Analyzing all Group Policy Objects/ Organizational

Unit changes prior representing them in the Distributed

Change Advisory Board forum where change approval will

seek from multiple platforms.

Technical Platform

Tools:IBM Infoman & SMS report viewer.

Location(s) RBS, Chennai.

2.

Project Name Application Packaging and Deployment

Duration From Mar 2011 to Till date

Client Royal Bank of Scotland

Line of business Global Banking & Markets

About the project As part of packaging team my responsibility is to

package for Global Banking & Markets and provide end to

end support in packaging life cycle i.e. from Analysis

till live in production.

Role Analyst Application Packaging and Deployment

Activities Understanding Line of Business's requirement for any

given application.

Involved in client interaction at each stage of

packaging life cycle

Involved in each stage of packaging life cycle i.e. from

analyzing of source till it is made live in production.

Repackaging & Sequencing all type of applications for

XP, Win7, Windows server 2003/2008 Admin Studio 11.5 and

MSAV 4.6 and 5.0.

Performing Quality-Analysis (QA) for the Applications

packaged.

Working on Adhoc package deployment requests by users

and helping desktop support on application install

failure issues.

Managed Microsoft SCCM deployments in a large-scale

global environment of 50,000+ users; oversaw deployments

of large and complex applications targeted for mass

audience.

Provided 3rd level infrastructure support, and assisted

in the maintenance and troubleshooting of SCCM, and

client workstations; possess good understanding of the

SCCM infrastructure including boundaries, site server

roles, and parent/child relationships in order to

troubleshoot SCCM related issues.

Technical Platform Operating System: Win XP / 2000 server, 2003 Server,

Windows 7

Tools:Adminstudio, Orca, SCCM 2012, HPSM, VB

Scripting,FileMon, RegMon & Install rite.

Location(s) RBS, Chennai.

3.

Project Name Software Deployment Source & Packaging

Duration From April 2010 to Mar 2011.

Client TARGET Corporation

Line of business Retail - IT

About the project The project is to develop installation packages using

Windows Installer 3.0 for Windows XP, Servers and Citrix

environment. The packages are done in the MSI format.

The Microsoft Windows Installer technology helps the

clients to have consistent and reliable installation of

the software applications. The technology enables the

users to build customized installations that

help them in configurations, upgrades, shared

resources & repair of the applications among other

things.

Role Team Member

Activities Customizing application's according to Client

Requirement and standards

Creation of MSI for legacy setup applications Using Wise

Package Studio

Creating the package instance (Collections and

Advertisements) in SCCM

Testing the package in Locked Down Environment (Non

Admin User Account)

Working on HPSD Incidents to support production if any

issues routed regarding packages

Doing Package IQA (Internal Quality Assurance) for all

our Team Member

Implementing best practices of Application Packaging,

Scripting and Process

Analyzing and Evaluating the Applications before

starting packaging

Trouble shooting the issue while testing the

functionality

Interacting with client for queries and Interacting with

Team on issues with packages and processes

Generating the Weekly Status report and Monthly Metrics.

Technical Focus for the team handling the first level

escalations from team members

Providing the suggestion to the client regarding best

practices and Package issues

Technical Platform Operating System: Win XP / 2000 server, 2003 Server

Tools: Wise Package Studio, Orca, SCCM, HPSD, Win Batch

Scripting, FileMon, RegMon.

Location(s) TCS, Velachery, Chennai.

4.

Project Name Application Repackaging & Virtualizing Applications

Duration March 2007 - April 2010

Client Towers Perrin,RJ Reynolds Tobacco Co, Drager, Kraft,

Leverage package, Vin&Spirit, and Convatec

Role Team Member

Activities Understand the requirement and their standards

in which the applications have to be repackaged.

Repackaging the application using Wise Package

Studio or Install Shield.

To ensure that the package complies with all

client Standards

Validating Packages.

Conflict Resolving.

Test in a Lab Environment according to the

client specifications.

To ensure that the packages function as per the

source in the managed Environment.

Packages were repackaged and delivered on time

with quality.

Deployment testing in SMS and SCCM

Technical Platform Operating System: Win XP

Tools: Adminstudio 8.5,SCCM 2003 Script : VB Script

Location(s) Mpahsis an HP company, Chennai.

Personal Details

Date of Birth 8th April 1984

Nationality Indian

Gender & Male

Martial Status Married

Languages Known English & Tamil

Passport Details

Name as on passport Passport Expiry Date

Number

Caren Kishore Kumar G6487062 13-12-2017

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