Software QA Analyst

GEETA GROVER

QA Analyst

*************@*****.*** Cell: (917) 753-

5339

SUMMARY:

Over 3 years of extensive experience in IT with the emphasis on Quality

Assurance Testing with exposure both on Manual and Automated Testing.

Specialized in writing Test Requirements, Test Cases and Test Plans.

Ability to resolve uncovered defects of an application or system in early

stage of SDLC, which helps to improve the application's quality and reduces

development cost. Excel under pressure in deadline driven environment with

superior interpersonal communication and technical documentation skills.

PROFESSIONAL SUMMARY:

. Over 3 years of experience in Information Technology as Quality

Assurance Analyst with exposure of both Manual and Automated testing

tools in different environments.

. Performed planning and development of Test Plans, Test Cases and Test

Scenario to meet product's business requirements.

. Performed both Manual and Automated Testing of Web based &

Client/Server based Applications.

. Strong knowledge of the Software Development Life Cycle (SDLC) models

such as Waterfall and Agile (SCRUM) methodology.

. Experience in writing test cases based on the test scenario/procedure.

. Extensively involved in Backend testing with Oracle and SQL Server.

. Experience in Automation Testing using HP Quick Test Professional, in

creating Data Driven and Parameterized automated Test Scripts.

. Extensive experience in HP Quality Centre/ALM for Creating Test

Cases/scripts, Execution, Defect Logging and Tracking and Generating

Reports.

. Extensive knowledge of SDLC and STLC methodologies.

. Extensive Experience in JIRA for issue tracking.

. Extensive experience in Functional testing, Integration, Regression,

GUI testing, Backend, Browser Compatibility, Data Driven, UAT, System

and End-to-End Testing.

. Experience in testing applications developed in .NET, Visual Basic,

C/C++ and Java etc.

. Performed Data verification and validation in the back-end of the

application by using SQL queries.

. Developed the SoapUI Test suites and Test Scenarios for Functional,

Integration, System, Performance & Regression Testing

. Validated WSDL, XSD, XML for testing of Web Services and XML files for

the request and responses using SoapUI

. Excellent analytical, troubleshooting and presentation skills.

. Dedicated, hardworking individual with strong inter-communication

skills to work with all levels of organization.

. Documented procedures and processes used as reference material in the

organization.

. Tracking defects and work with Project Manager and development team to

resolve defects and effectively mitigate risks.

. Ability to manage time and priorities according to team/project

objectives in a Fast-paced project environment.

. Extensive experience in preparing documentation on test Status Reports,

test Summary Reports, and Defect Tracking Report.

. Excellent team player with very good analytical, problem solving, oral

and written communication skills.

TECHNICAL SKILLS:

Testing Skills

Manual and Automated Testing,

Testing Tools

HP Quality Center/ALM, Quick Test Professional (QTP)

v10.0, Bugzilla, Jira, SoapUI

Programming Languages

C, C++, Core Java, .Net

Scripting Languages

VB Script, Java Script.

Databases

Oracle, IBM DB2. Access

DB Tools

TOAD, SQL Developer, SQL*Plus

Design/CASE Tools

MS Project. MS Visio

Operating Systems

MS DOS, UNIX, Win 2007/XP/2000/NT

Methodology

Waterfall, Agile( SCRUM, XP), V-Model

WORK EXPERIENCES:

eClinicalWorks, New York, NY Jan 2014 - Present

Software Quality Analyst

eClinicalWorks' Electronic Health Record (EHR) system is way to go

paperless, delivering the best patient care possible. It provides a unique

patient flow from check-in to departure; from the front desk to physicians

to billing office staff. Documentation is faster using templates, drop-down

lists, and more. I am responsible analyze the quality of this application.

Responsibilities:

. Review and Analyze System Requirement Specification Document (SRS) and

Business Requirement Specification Document (BRS)

. Follow Agile (SCRUM) Methodologies for all the Phases of SDLC.

. Conduct Smoke testing, Functional testing, Regression testing,

Integration testing, User Acceptance Testing (UAT) and Data validation

testing.

. Develop test suite for all the Web service operations in the SOAPUI test

tool.

. Use SoapUI to submit the XML requests and validated rules and

calculations in the response files manually.

. Retrieve the WSDL via Web Services discovery endpoint URL into SoapUI.

. Create various kinds of assertions like property content, SOAP response,

Xpath, and Xquery assertion to validate the data and SOAP response etc.

. Write and execute SQL queries to validate back-end data.

. Involve in uploading and assigning the bugs through JIRA (Defect Tracking

System).

. Involve in tracking, reviewing, and analyzing defects using JIRA.

. Participate in daily Scrum meetings and retrospective meetings.

Environment & Tools:

HP Quality Center, Oracle, SQL Developer, PL/SQL, C#, .NET, VB, Windows

7/XP/Vista, UML, HTML, XML, XSD, WSDL, Web Services, Internet Explorer,

Mozilla Firefox, JIRA, Agile (SCRUM).

CNA Insurance, New York, NY Jul 2012

- Dec 2013

Software Quality Analyst

Single sign-on (SSO) is a session/user authentication process that permits

a user to enter one name and password in order to access multiple accounts.

The process authenticates the user for all the accounts they have and

eliminates further prompts when they switch accounts during a particular

session. I was assigned to ensure process and product quality of the

project.

Responsibilities:

. Involve in Quality Assurance (QA) reviews, identify gaps and provide

recommendations to ensure that software/system comply with quality and

standards.

. Developed Requirement Traceability Matrix (RTM) to map the test cases

with the Requirements.

. Verified requirements coverage by conducting walkthrough meetings of test

plan, and scenarios with business.

. Created and executed SQL queries in Oracle database for backend data

validation.

. Designed and developed automated scripts using Quick Test Professional

(QTP).

. Responsible for identifying the functional test cases for Regression

Testing and automated these scripts using Quick Test Pro (QTP).

. Enhanced the QTP test scripts with VB scripts and develop user-defined

functions for frequent reuse.

. Developed test scripts for Keyword and Data Driven Testing in QTP to

check the functionalities of the application.

. Created scripts for regression, security, GUI, integration and database

testing.

. Performed smoke testing to make sure all test channels and test

environment is working as desired.

.

. Participated in weekly project status meeting and updated the testing

progress.

. Reported the coverage status of test performed on daily/weekly basis.

Environment & Tools:

HP ALM, Quick Test Pro(QTP), Oracle, SQL Developer, PL/SQL, C#, .NET, VB,

Windows 7/XP/Vista, UML, HTML, Internet Explorer, Mozilla Firefox, JIRA,

Agile(SCRUM).

Can Capital, New York, NY July

2011 to Jun 2012

QA Tester

I was responsible to ensure quality of online Business Loan Application for

the bank.

Responsibilities:

. Analyzed functional requirement specification documents and

participated in preparing Test Plan.

. Written manual test cases according to functional documents and

business requirements.

. Used Quality Center to reporting and tracking bug and generating

reports.

. Conducted Functionality, Security, End to End, and integration

Testing.

. Conducted backend testing of the application by writing SQL queries.

. Tested the application on various versions of IE, Firefox and

Netscape.

. Conducted URL testing to check for broken links/hot links.

. Participated in various meetings and discussed Enhancement and

Modification Request issues.

. Worked closely with development team, testing team, IT project

managers, business system owners to ensure successful high quality

release.

. Provided QA results to project manager for timely resolution; Assist

project

team in remediating findings and issues.

Environment: HP Quality Center, Waterfall, Windows, UNIX, QC, Clear Quest,

QTP, ASP, JSP, MySQL, SQL*Plus, VBScript, SQL, MS Share Point.

EDUCATION:

Health Information Technology

Nassau Community College, Garden City, NY

Bachelor of Art

Queens College, City University of New York

Flushing, New York

VISA STATUS:

U.S. Citizen

TRAININGS:

. Training on Structured Testing

. Training on eSQM (Software Quality Management)

. Training on Test Automation Methodology

. Training on HP QTP (Quick Test Professional)

MEMBERSHIP:

. Member of Quality Assurance Institute (QAI, USA)

. Member of Society of Software Quality (SSQ)

. Member of International Institute for Software Testing (IIST)

. Member of Stickyminds.com

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