Customer Service Secondary School

Location:

Posted:

April 20, 2015

Michaela (Mickey) Keogh

Barrie, ON, L4M 6P3

*************@*******.***

Job Objective:

To obtain a position in which I can use and improve my communication and service skills while

enhancing the consumer experience.

Skills Highlights:

• Strong interpersonal and communication skills

• Punctual and organized

• Strong leadership qualities

• Ability to deal with difficult people

• Excellent customer service skills

Education:

- Eastview Secondary School 2010 – 2014

- Carleton University 2014 – present

Awards and Certificates:

• Academic Achievement Awards in Drama, Business, Gym and English 2010/2011

• Student Mayor December 2009

• Heart of the Team, MVP for Barrie Rep Fastpitch

• Ontario Scholar Certificate 2013/2014

• Honour Roll Certificate 2013/2014

• Eastview’s Excellence in Drama Award 2013/2014

• Talk is Free Theatre Drama Award 2013/2014

Volunteer Experience:

- Paul Menton Centre for Students with Disabilities Note-Taker 2014-2015

- Events Promotion and Student Success Peer Helper 2015-2016

Work Experience:

Tim Hortons November 2012-June 2013

- Team member

HomeSense August 2013-August 2014

- Team member, decorative zone and cashier

HomeSense Seasonal Worker December 2014-January 2015

- Team member, cashier

Interests: Reading, social sciences (specifically Psychology), religious studies, home décor, and

body care.

References are available upon request.