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Customer Service Computer

Location:
United States
Posted:
April 20, 2015

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Resume:

Jeffery P. Alleman **** **rd Street South

608-***-**** La Crosse, WI 54601

aco95p@r.postjobfree.com

Objective: To support the growth and profitability of an organization that

provides challenge, encourages advancement, and rewards

achievement with the opportunity to utilize my substantial

experience, skills, and proven abilities.

Summary: ? A clear and straight forward communicator, skilled in

establishing strong,

long-term client relationships and cultivating productive

teams.

? Highly organized, directed, and

detailed-oriented; able to juggle multiple

responsibilities

simultaneously and maintain calm in fast-paced

environments.

? Fluency in word-processing

packages, spreadsheets, databases, e-mail,

Microsoft Office and Internet.

Experience: Family and Children's Center La Crosse, WI

IT Coordinator Jul 2012 to Present

< Back up network data.

< Analyzed and reported computer network security breaches

and attempted breaches.

? Installed network software, including security and

firewall software.

Duplin County Duplin County, NC

Administrator/Programmer/Analyst Aug 2010 to Jul 2012

< Maintained and administered computer networks and

related computing environments.

< Performed data backups and disaster recovery operations.

< Planed, coordinated, and maintained email applications

and virus protection software.

Computer World Warsaw, NC

Senior Systems Analyst Jul

2008 to Aug 2010

< Installed and repaired computer register systems

including servers.

< Monitored regulatory activities to maintain compliance

with records and document management laws.

? Assisted in the assessment, acquisition, and

deployment of new electronic

document management systems.

Jeff's Computer Repair & Sales

Goldsboro, NC

Self-employed Jun 2006 to Jul 2008

< Provided customer service by greeting and assisting

customer, and responding to customer inquiries and

complaints.

< Inventoried stock and reordered when inventory drops to

a specified level.

< Assigned employees to specific duties.

Jeffery P. Alleman

Page 2

Siemens Medical Solutions USA Cary, NC

Tech Support Representative

Apr 2003 to May 2006

< Configured security settings and accessed permissions

for groups and individuals.

< Documented network support activities.

? Solved network and connectivity problems for users

and user groups.

Homeland Stores, Inc. Oklahoma City, OK

PC Technician/Network Admin/Programmer Apr 1997 to Feb 2002

< Wrote, analyzed, reviewed, and rewrote programs, using

workflow chart and diagram and applied knowledge of

computer capabilities, subject matter, and symbolic

logic.

< Performed and directed revision, repair, and expansion

of existing programs to increase operating efficiency

and adapt to new requirements.

< Consulted with and assisted computer operators and

system analysts to define and resolve problems in

running computer programs.

NSU Computing Center Tahlequah, OK

PC Technician/Programmer Sep 1994 to Jun 1996

< Monitored use of data files and regulate access to

safeguard information in computer files.

< Performed risk assessments and execute tests of data

processing system to ensure functioning of data

processing activities.

Town of Fairfield Fairland, OK

Town Treasurer Mar 1993 to

Aug 1994

< Supervised employees performing financial reporting,

accounting, billing, collections, payroll, and budgeting

duties.

< Maintained current knowledge of organizational policies

and procedures, federal and state policies and

directives, and current accounting standards.

EDUCATION: NEO A&M College Miami, OK

Associates Degree: Computer Science

Missouri Southern University Joplin,

MO

Various computer classes

Military Service:

United States Navy / Machinist Mate



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