Customer Service Data Entry
Resume:
Kathleen R. Cearley
PO BOX ****
SAINT HELENS, OR 97051
**********@*****.***
OBJECTIVE I am seeking to procure a retail position which provides me the opportunity to
:
maintain a high level of accuracy served with excellent customer service. I am currently
seeking part time to full time employment.
HIGHLIGHT OF QUALIFICATIONS
Administrative and Retail Customer Service
Administrative software skills
Vendor Liaison
Quality Control
Data Entry
Outlook
Microsoft Word
Microsoft Excel
Wholesale and retail mortgage and lending experience
Medical Terminology
Software: AS/PC, MediSoft, EagleSoft, E.P.I.C.
Medical Coding: ICD 9 CM, C.P.T. & HCPCS
CMS 1500 Form
RELEVANT EXPERIENCE
Customer Service
● Independently managed office duties: busy phones, assisted customers and resolved
issues.
● Perform: data entry, filing and record keeping for legal documents and confidential
client info.
● Provide positive attitude with all customer service endeavors helping to create an
upbeat environment in the departments I worked in.
Administrative
● Independently managed office duties: busy phones, assisted customers and resolved
issues.
● Performed data entry: filing and record keeping for legal documents and confidential
client info.
● Knowledgeable in Microsoft 2003: Word, Publisher (template usage), Excel (data
entry)
● Proficient in Microsoft 2007: word, excel
PLOYMENT HISTORY
EM
02/2013 08/2014 Retail Sales Associate VERS (Value Village) edmond, WA
SA R
08/2011 02/2013 Physical Therapy Billing eferred PT Billing dmonds, WA
Pr E
11/2010 01/2011 Data Entry ndstad ent, WA
Ra K
07/2010 11/2010 Barista lly's Coffee edmond, WA
Tu R
02/2008 07/2010 Reception/Admin. n Office Solutions ellevue, WA
Iko B
05/2006 02/2008 Administrative Assistant Keller Williams Tacoma, WA
08/2005 04/2006 Contract Collections & Funder Timberland Bank Hoquiam, WA
03/2004 07/2005 Dental Receptionist Young Smiles Fremont, CA
03/2001 01/2004 E.P.I.C. Satellite Supervisor First American Title San Jose, CA Salinas CA
12/2000 03/2001 Post Closing Research First Franklin San Jose, CA
EDUCATION
2010 2011 Everest College Seattle: Medical Insurance Billing and Coding (4.0 GPA)
Having served as a school ambassador while attending Everest College I graduated
with honors and acceptance into the Alpha Beta Kappa National Honor Society.
11/26/2007 12/21/2007 WWEE Student Honors Graduate Washington Women's
Employment Education Program Tacoma, WA Perfect attendance, graduated with honors.
REFERENCES:
Chris Partman (Personal) 206-***-****
Elly Ice (Personal) 253-***-****
Sean Cearley (personal) 206-***-****
Emily Malcolm (Professional) Store Manager of Value Village (SAVERS) 425-***-****
Redmond
Karina Bishop (Professional) Retail Supervisor at Value Village (SAVERS) 425-***-****
Redmond
Nick Torres (Professional) Retail Manager at Value Village (SAVERS) 425-***-****
Woodinville
Contact this candidate