Customer Service Medical

Maribel Macias Phone: 559-***-****

Address: *** *. * **, ******, CA 93274 E-mail: **********@*****.***

Objectives:

- Self-motivated certified technician that is that is willing to strive to be excellent in every aspect of the career

- Quick with hands on learning and will strive under pressure to implement all standard operating procedures when providing quality service

- Internship experience in all phlebotomy practice including neonatal and pediatric blood draw samples

Experience:

Adventist Health Medical Center (Internship Work experience) 2010-2010

- Phlebotomy practice would allow me to get the hands on experience to perform in any possible career settings. The practice would include Neonatal/Pediatric Sample gathering

Sierra Kings District Hospital (Our 365 photography contractor) 2009-2010

- Photographer with identification services

- Allowed me the exposure to work in a Neonatal/Pediatric setting. The experience allowed me the exposure needed to work in a hospital environment and the procedures required to be able to work with infants.

BestBuy Electronics stores 2011-2012

- Sales Associate/Computer Expert/ Communications expert/ Customer care expert

-Have social skills that allow me to work with anyone and adapt with people all while providing quality customer care.

- Received training on Windows and Microsoft operating computer systems and typing experience was required for customer documenting.

Tulare County Fire Department 2012- 2014

-Paid Call Firefighter

-Allowed me to get first responder experience, with Fire situations, specialized rescue situations, and Medical Situations. Allowed me to value the experience in team building.

- Volunteer secretary/treasurer work experience in filing important documents. Financial adviser with check book balancing and documentation of all association meetings.

Tulare County Consolidated Ambulance Dispatch 2012-2013

- Emergency Medical Dispatcher/ Emergency Fire Dispatcher

- As a dispatcher, the responsibility of deploying emergency medical or emergency fire crews when needed, wherever needed.

- Specializing in bilingual skills for translation from Spanish to English.

Banana Republic/GAP inc. 2013- present

-Sales associate

- Allows me to interact with a different variety of people and consider their needs with empathy. To allow myself to able to provide the best quality customer service.

Training:

Phlebotomy

-Nationally Certified Phlebotomy Technician 1 with certificate

EMT

-EMT course completion in 2014, National Certification of EMT in progress

Tulare County Fire Department

-With Fire Department Task book completion allowing me to further my education and rank to a Paid Call Firefighter 2 level.

- Secretary/Treasurer experience with association management skills and organization. Filing experience of important documents. Check book balancing of a firefighting association with fundraising programs and community outreach programs.

CPR/AED with certification up to date

Microsoft and Windows operating computer systems training received

Typing 41 WPM with Certificate

Bilingual Spanish/English

Education:

Dinuba High School

-High school Diploma 2003

College of the Sequoias

-Associates Degree in progress

- Emergency Medical Technician Course completion -2014

- Phlebotomy Tech 1- 2010

References:

Sierra Kings Hospital (Our 365):

Supervisors

Ms. Lisa Carter, Phone: 209- 345-9124

Tulare County Fire Department:

Supervisors

Captain Marcial Torres, Lieutenant Mark Johnson, Lieutenant Gary Gomez, Phone: 559-***-****

BestBuy Electronic Stores:

Supervisors

Mr. Andres Vargas, Mr. Adam Sullivan, Mr. Chase Jones, Phone: 559-***-****

Personal References:

Terra Giffey, Phone: 559-***-****, Nicole Roberts, 559-***-****, Jose Fernandez, 559-***-****

Contact this candidate