Karthick

Senior Systems Engineer

aco8is@r.postjobfree.com

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Summary:

. 9+ years of experience in IT Support.

. Certified on MCSE,MCTS -CM 2012 and ITIL

. Specialized in Windows Server 2008, SCCM 2007, CM 2012 and SCOM

2007.

. Familiar with ITIL and ITSM process models.

Achievements:

. Migrated applications and OS related content to CM 2012 from SCCM

2007.

. Designed and implemented SCCM 2007 environment to manage around

3000 Windows Servers.

. Implemented SCOM 2007 environment to monitor around 400 SCCM 2007

servers.

. Prepared documents for hardware migration on SCCM 20007 servers.

EMPLOYMENT HISTORY:

Tech Mahindra, Austin (Sep 2008 to till date)-Senior Systems Engineer

Hewlett-Packard, Chennai (Jan 2007 TO Sep 2008)-Systems Engineer

Accelerated Software System, Bangalore (May 2005 TO Jan 2007)-System

Administrator.

CERTIFICATIONS:

. Cisco Certified Network Associate CCNA (CSCO 10947403)

. Microsoft Certified System Engineer MCSE (3548957)

. Microsoft Certified Professional in Security (ISA 2004) MCP

SECURITY

. Microsoft Certified Professional in SMS 2003

. Microsoft Certified Technology Specialist in SCCM 2007 and CM

2012

. Certified on ITIL Foundation

EXPERIENCE DETAILS:

Company Profile: SEP- 2008 TO

Till Date

Tech Mahindra is a leading global business and information technology

services company, delivering consulting, systems integration and

outsourcing solutions to clients in 20 industries and more than 65

countries.

Project Details:

Position : SCCM\SCOM Administrator

Team Size : 6

Environment : SMS 2003 SP3, SCCM 2007

SP1&SCOM 2007

RESPONSIBILITIES:

. Designing and Engineering SCCM and SCOM 2007.

. Installation and Configuration of SCCM and SCOM 2007

. Validate and review the SCCM Operation team documents.

. Upgrade plan for SCCM 2007 in the production Environment and Dev

environment.

. Enchasing the SCCM environment with latest service pack and hot fix.

. Documentation for SCCM up gradation.

. Maintain SCCM Operation Team known error database.

. L3 Support for SCCM operation team.

. Work along with Microsoft in identifying hot fixes required for

production environment and implementing it in production.

. Develop the script to automate SCCM\SMS operation.

. Software Distribution, OSD and Patch Management through SCCM 2007.

. Application Packaging using Custom Scripts and Wise Package Studio.

. Fine tuning SCCM and windows Server 2003 management pack.

Position : SCCM Administrator\OS Image Management

Team Size : 5

Environment : SCCM 2007 and SCCM 2012

. Installation and Configuration of CM 2012.

. Migrating and Validating CM 2007 OS imaging content to CM 2012

. OS Imaging related Validation and Upgrade plan for CM 2012 SP1 to CM

2012 R2

. Engineering Windows 7 x86\x64 with scheduled release.

. Documentation and Validation for OS imaging Release Notes for Win 7

x64 and Win 7 x86.

. Maintain CM 2012 OS Imaging related troubleshooting document and

Imaging Procedure documents.

. L3 Support for Desktop Support and Application Packaging Team.

. Develop the script to automate CM 2012 imaging operation.

. Software Distribution, OSD and Patch Management through CM 2012 for

Blade workstation environment.

. Application Packaging using Custom Scripts and Wise Package Studio

Blade workstation environment.

EXPERIENCE DETAILS:

Company Profile: JAN 2007 TO SEP 2008

HP is a technology solutions provider to consumers, businesses and

institutions globally. The company's offerings span IT infrastructure,

global services, business, imaging & printing and home computing.

RESPONSIBILITIES:

. Administration and Configuration of System Management Server (SMS)

2003 and Radia

. Creation and maintenance of SMS packages, collections and

advertisements.

. Patch management using SMS ITMU. Deploy patches and generation of

compliance reports.

. Hardware and software Inventory for Asset Management.

. Creating backups in SMS sever and SQL Database on weekly basis.

. Testing and rolling out of Infrastructure, Business applications,

patches, and hot fixes across desktop and servers.

. Working with Desktop support staff to remediate issues related to

client health.

. Troubleshoot SMS client installations and software deployment issues.

. Maintaining database on offline and Online clients.

. Creating customized reports on Patch and Software Package status.

. Creation of Document for Known error database.

. Analyzing ticket status and Preparing Root cause analyze for Escalated

tickets.

COMPANY PROFILE: MAY 2005 TO JAN 2007

Accelerated Software Systems (P) Ltd. is an innovative Business

process outsourcing & Software service provider started 1999 with

headquarters in Illinois, U.S.A.

RESPONSIBILITIES:

. Installation, Configuration and Administration of Operating systems

Windows Server 2003 (DELL Power Edge 1800 and SC 1420) and Windows XP

Professional

. Managing and Maintenance of ADS, DNS, DHCP, Exchange Server and about

200 workstations (Windows 2000 Professional, Windows XP) in the Local

Area Network.

. Administration of Share point service and WSUS Server.

. Regular Monitoring of the ISA Server 2004 and generating reports based

on web and application usage.

. Maintenance and updating Symantec Antivirus Server and Symantec Client

. Troubleshooting of Network and Operating System related problems in

LAN.

. Creating backup sets using Tape drive (Power Vault 110T LTO-2) on

daily and weekly basis through File Server using VERITAS NETBACKUP.

Project Details

WSUS Implementation:

. Installed and configured Windows update service for centralized

patch management.

. Configured Group policy to disable automatic update client has

to update using WSUS Server.

. Acquired all the clients for centralized patch management.

File Server Implementation:

. Installed Windows server 2003 R2 on Dell Power Edge 1800.

. Installed File server manager and Created Folder for each User.

. Created policy for Storage limit and file type has to be saved.

. Intimated users has to store project details and Outlook files

in File server for centralized Backup

EDUCATION:

. MS Software Systems.

. Bachelor in Engineering.

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