Director of Information Technology
Resume:
Stephen
C.
Vancza
Cell:
(***)
***-
•
Email:
*******.******@*******.***
•
Dallas,
GA
30157
Profile:
https://www.linkedin.com/in/stephenvancza
•
Skype
Name:
stephen.vancza
Information
Technology
and
Project
Management
Hands-
on
Information
Technology
Management
professional,
who
undertakes
complex
assignments,
meets
tight
deadlines
and
delivers
superior
performance.
Possesses
practical
and
general
knowledge
in
project
management
disaster
recovery,
strategic
planning,
tactical
planning
and
general
best
practices
for
an
information
technology
operation.
Applies
strong
management
skills
to
inform
stakeholders
in
nontechnical
terms
of
current
technology
trends
in
order
to
reduce
company
expenditures.
Operates
with
a
strong
sense
of
urgency
and
thrives
in
a
fast-
paced
setting.
CORE
COMPETENCIES
Active
Directory/Group
Policy
Financial
Accounting
Systems
Process
Improvement
• • •
Asset
Tracking
&
Management
Financial
Analysis/P&L’s
Research
&
Business
Analytics
• • •
Budget
Forecasting
Fund
Accounting
Retail
POS
Systems
• • •
Call
Center
Administration
HIPPA
Compliance
Risk
Management
• • •
CRM/ERP
Setup
and
Management
IT
Security
Management
Sarbanes-
Oxley
Act
of
2002
• • •
Customer
Service
Management
Life
Cycle
Management
Senior
Leadership
• • •
Direct
Response
Marketing
PCI
Security
Strategic
Planning
• • •
Disaster
Planning
and
Recovery
Writing
Policy
&
Procedures
Training,
Coaching,
Mentoring
• • •
Feasibility
studies/Forecasting
Proactive
Problem
Resolution
VoIP
Telephony
Systems
• • •
TECHNICAL
SKILLS
Hardware:
•
IBM
Servers
•
HP
Servers
•
Dell
Servers
•
Watchguard
•
Barracuda
•
PCs
•
Laptops
•
Apple
Macs
•
Cisco
Routers
&
Switches
•
APC
UPS
Systems
•
VoIP
Telephony
Operating
Systems:
•
Microsoft
OS
•
Linux
OS
•
Apple
OS
&
iOS
•
Unix
OS
•
HyperV
•
VMWare
Applications:
•
MS
Office
•
MS
Dynamics
•
Softrek
Pledgemaker
•
RaisersEdge
•
Virtual
Machines
•
SysAid
•
Maintenance
Connection
•
Apple
Software
•
SalesForce.com
•
Windows
Server
•
CRM’s
•
Forefront
Security
and
TMG
•
Sharepoint
Server
•
MS
DPM
•
Microsoft
365
•
Firewalls
Databases:
•
MS
SQL
Server
•
Oracle
SQL
•
MS
Access
•
MySQL
Web/Internet:
•
Adobe
Master
Suite
•
GoDaddy
•
MediaTemple
•
WordPress
•
Content
Mgmt
PROFESSIONAL
EXPERIENCE
SELF-
EMPLOYED
•
ATLANTA,
GA
•
2013
TO
PRESENT
PROFESSIONAL
SERVICES
CONSULTANT
An
information
technology
consultant
that
provides
consulting
services
in
the
areas
of
information
technologies,
direct
response-
marketing,
business
intelligence
and
project
analysis
to
for-
profit
and
not-
for-
profit
organizations.
ATLANTA
MISSION
•
ATLANTA,
GA
•
1994
TO
2013
DIRECTOR
OF
INFORMATION
TECHNOLOGIES
One
of
the
largest
homeless
service
providers
in
the
southeast
providing
meals,
shelter
and
substance
abuse
recovery
services
to
approximately
1200
individuals
per
night.
The
organization’s
165
employees
operate
in
13
Facilities
on
10
campuses
with
a
$13-
15
million
dollar
per
year
budget.
Managed
all
phases
of
Information
Technology
Department
operations
including
oversight
of
wide
area
network
covering
13
locations
around
the
Metro
Atlanta
area
including
locations
in
Northeast
Georgia;
managed
assets
of
wide
area
network
implementing
security
protocols;
evaluated,
recommended,
install
and
provided
training
of
all
new
software
systems.
Managed
a
mixed
Windows/Mac
environment.
• Project
Management:
Generated
over
$250,000
in
cost
savings
for
the
VoIP
telephone
system
by
restructuring
the
infrastructure
and
renegotiation
of
contracts.
• Business
Intelligence:
Created
analysis-
reporting
methods
to
track
and
evaluate
the
direct
response-
marketing
program
that
increased
income
through
the
program
by
9.5%
in
the
best
year
and
7.8%
over
a
5-
year
period.
• Customer
Service
Training:
Implemented
a
customer
service
discipline
within
the
IT
department
to
bring
better
service
to
the
organizations
staff
and
to
improve
over-
all
satisfaction
towards
the
IT
department.
PROFESSIONAL
EXPERIENCE
–
con’t
MERIT
GOLF
COMPANY
•
KENNESAW,
GA
•
1989
TO
1994
MANAGER
OF
INFORMATION
SYSTEMS
A
premier
manufacturer
of
golf
clubs
sold
through
golf
pro
shops
both
domestically
and
internationally.
This
organization
closed
and
went
out
of
business
shortly
after
1995.
Managed
an
AS/400
IBM
Client-
Server
systems
of
a
Kennesaw
based
golf
club
manufacturer;
supervised
and
managed
the
operation
of
all
computing
systems;
advised
in
layout
and
design
of
collateral
marketing
materials;
coordinated
strategic
efforts
with
Chief
Financial
Officer
to
produce
and
verify
financial
accounting
systems
and
statements.
OTHER
EXPERIENCE
Public
Storage
Company:
Project
Manager/Superintendent
Commercial
Construction
The
Home
Company:
Project
Manager/Site
Superintendent
Residential
Construction
Morrison’s
Cafeteria:
Restaurant
Management/Travel
Chef
Food
Service
Industry
Burger
King
(Franchise):
Restaurant
Management/District
Manager
Food
Service
Industry
Retail
84
Lumber
Company:
Retail
Manager
EDUCATION
and
PROFESSIONAL
DEVELOPMENT
Ball
State
University:
Marketing
–
Database
Administration
Professional
Certifications:
Certified
Fundraising
Executive
(CFRE)
Contact this candidate