office coordinator

To work in an organization that has a highly dedicated & professional

environment and to enhance my career.

* Good Analytic skills.

* Good Knowledge about Excel, word, power point (applications of MS &

Kingsoft).

* Willingness to learn and adapt new technologies.

* Confident, self-learning and hard working.

* Team Facilitator.

* Quick in grasping and applying the acquired knowledge.

* Adaptable and positive to job challenges and changes.

* Comprehensive problem solving ability

* Ability to stay calm under pressure

Total Experience : 3 yrs & 2 months ( CMS INFOSYSTEMS PVT LTD)

Worked as Project coordinator deputed in CMS Infosystem Pvt Ltd, Cochin

Designation : Project coordinator - PAN India (Muthoot

Fincorp Ltd)

Duration : FEB'14 to NOV'14

Job profile:

* Handles overall responsibility of engineers along 10 states in India.

* Mailed the HO and other area offices for co-ordination in the processes.

* Prepared daily / weekly reports for different department as per their

standard format.

* Prepared monthly MIS report for customer.

* Collecting PO from different locations & follow-ups for the same.

* Solving issues facing by engineers in different sites.

* Checking and confirming engineer's conveyance details for further

approvals.

Worked as Team Lead deputed in CMS Infosystem Pvt Ltd, Chennai -

Tamil nadu

Designation : Team Lead (Reliance CPR Project)

Duration : JUL'13 to JAN'14

Job profile:

* Managed the Wireless router installation overall Tamilnadu.

* Engineers tracking.

* Prepared productivity reports.

* Mailbox Management.

* Maintained stock details.

* Assigned engineers for installation.

* Co-ordinate with GLs & Clients for the completion of activities.

* Co-ordinate with Mumbai Reliance Technical Service Team and follow up

the activities.

* Router configuration.

* Given training for router configuration and troubleshooting

* SIM activation

Worked as Service Desk Executive deputed in CMS infosystem Pvt Ltd,

Chennai

Designation : Service Desk Executive

Duration : SEPT'11 - JUL'13

Job profile:

* Coordinates interactions across all over Tamilnadu & Kerala Call Log.

* Taken overall responsibility for incident management and request

fulfillment on the Service Desk.

* Prepared monthly MIS report for all customers.

* Prepared daily DCR for some Customers as per their standard format.

* Prepared Pending call report on every morning & evening for all GL in

Kerela & TN.

* Prepare monthly engineers productivity reports.

* Mailed the HO and other area offices for co-ordination in the processes.

* Prepared Agreements & quotations for customers.

* Managing E separation related to Engineers resigning & joining.

* Customer details entry & deletion in software.

* Asset management in software and excel.

* Co-ordinate with Mumbai Service Desk Team and follow up the activities.

* Asset location modification in remedy.

> Diploma in Computer Engineering passed in 2011 with (71%) from E K N M

Model Polytechnic College, Kannur under IHRD Kerala.

> Higher Secondary passed in 2008 with (69%) form Pappinissery

panchayath.H.s.s, under State Board-Kerala.

COURSE Collage Board of Examination Grade

PRO / Office Royal Institute of Jawaharlal Nehru A+

Secretary computer charitable society

education, kannur,

Kerala

* Computer Assembling

* Hardware problem solving

* Knowledge in LAN & WAN

* IP Configurations

* Settings of Domain controllers, Computers, Users & Groups

* Crimping, Cabling

* Sharing, Security

* Router configuration

Contact No : 965-***-****

Date of Birth : 27-03-1991

Father's Name : Earnest Valsan Herman

Mother's Name : Adline Thankamani Herman

Sex : Female.

Marital Status : Single

Nationality : Indian

Language Proficiency :English,Malayalam,Hindi,Tamil (speak/understand)

Hobbies : Travelling, Listening music

Permanent Address

: Grace Home,Lijima Junction

Kolathuvayal Road, Nr. Railway

station,

Pappinissery(PO), Kannur

Pin: 670 561, Kerala

Email Address : ***********@*****.***

I hereby declare that the above furnished information is true and

correct to the best of my knowledge and belief.

Signature,

Place: Kannur

(HELNA JANSI HERMAN)

[pic]

Helna Jansi Herman

Email: ***********@*****.***

Ph: # 965-***-****

Grace Home, Lijima Junction, Kolathuvayal Road, Nr. Railway station,

Pappinissery(PO), Kannur

Pin: 670 561, Kerala

OBJECTIVE:

EXPERIENCE SUMMARY:

EDUCATIONAL QUALIFICATIONS

TECHNICAL SKILLS

PERSONAL DETAILS

DECLARATION:

STRENGTH

ADDITIONAL QUALIFICATION

Contact this candidate