Admini.Assistant, Detail Oriented, Research and Analyzing skills, Cust

JACQUELINE STRONG

**** ***** ***** **. *********, NC 28269

HOME 704-***-**** CELL 704-***-****

**********@*****.***

EDUCATION: JOHNSON C. SMITH UNIVERSITY CHARLOTTE, NC

BACHELOR OF SCIENCE DEGREE BUSINESS MANAGEMENT 1985

OBJECTIVE: To obtain a position within a company with the opportunity for growth and

advancement, where I can utilize my skills and experiences.

EMPLOYMENT:

11/2014- 01/15 GOODWORKS STAFFING- ADMINISTRATIVE ASSISTANT III

Open Availability Mecklenburg County Tax Office- Data Entry

Entered property tax information and updates to customer accounts.

Made changes to property sketches, and diagrams.

03/2014- 10/2014 MANPOWER STAFFING- KITTING (TEMPORARY ASSIGNMENTS)

Open Availability Wells Fargo-Assembled and prepared information packets and forms for Wells Fargo to be

sent out for mass mailing.

Xpedx Warehouse- Assemble kits of different body sprays, lotions,

shower gels, shea butters, lip balms, and body polish. QC items for defects.

11/2013-07/14 CAROLINA STAFFING RESOURCES (TEMPORARY ASSIGNMENT)

Open availability United Mail Service- Machine Operator and Stuffing envelopes.

Apperson- Inspecting test booklets for answer grids left in during testing.

09/2013-07/2014 TS STAFFING- CLERICAL ASSOCIATE (TEMPORARY ASSIGNMENT)

Open Availability Spencer Gifts- -Sorting and making corrections on items to be sent to vendors.

Ticketing, packing, and unpacking merchandise according to SKU,

and Purchase Order number. Use hand pallet jack to store merchandise.

10/2000- 03/2012 PNC BANK OPERATIONS CENTER- FRAUD SPECIALIST

Validate information on current and potential customers using Fiserv application.

Review new accounts ensuring information provided to open an account is valid (KYC).

Research, review, and analyze checks for fraudulent activity, paying close

attention to detail and orientation of checks. Contact customers by telephone,

e-mail and fax to verify the validity of checks. Balance daily and monthly reports using excel.

Update customer information in the computer. Place holds on accounts and monitor accounts.

Send out SAR report once fraud was detected. Review compliance and procedures of Anti-

Money Laundering, USA Patriot Act, Bank Secrecy Act, and OFAC regulations quarterly.

Offer customers any services that may be available. Assemble

and send correspondence to the branches. Scan documents, make copies, fax, and

send e-mails. Prepare confidential paperwork to be sent off-site for storage and

destruction. Responsible for the maintenance of file cabinets, and inventory of supplies.

08/1998 -08/2000 CCL LABEL- REWIND OPERATOR

Machine operator. Operate machine while inspecting labels for defects

in color and print. Packed labels to be sent to vendors.

07/1987-08/1998 FEDERAL RESERVE BANK OF RICHMOND- CURRENCY PROCESSOR A

Operate high speed currency processing machine that determined if currency was

fit for recirculation. Reconcile bank statements, and verified counterfeits, shortages,

and overages in bank straps. Responsible for team balancing at the end of the day.

Entered totals into the computer. Made sure team was in compliance.

SKILLS: Customer Service, Multi-task, Microsoft Word and Excel, Team Player, Data Entry,

ACCOMPLISHMENT: 2012- CENTRAL PIEDMONT COMMUNITY COLLEGE

Introduction to Computers and Accounting (Refresher Course)

2012-2013 WOODLAND PRESBYTERIAN CHURCH

SUMMER CAMP VOLUNTEER COORDINATOR

Contact this candidate