Administrative Support Specialist

ANGELA PETTIFORD KING

***A Clayton Street, Roxboro, NC 27573 919-***-**** *******@*******.***

QUALIFICATIONS PROFILE

Goal-oriented individual with strong leadership capabilities and over 16 years of experience in various clerical positions.

Organized, highly motivated and detailed-direct problem solver. Proven ability to work in unison with Directors and Staff.

Excellent verbal and written communications skills at all levels. Computer literate with working knowledge of several software

packages.

AREAS OF EXPERTISE

Executive Administrative Support (9 years) Data Collection, Data Entry

Excellent Computer Skills: Microsoft Word, Excel, Contracts and Vendor Agreements

PowerPoint and Outlook Customer Service

Calendar Management Filing and Record Keeping

Communications (phone, email and face to face) Purchase Order, Invoice and Contract Management

Conference, Event, Meeting, Workshop Planning and Travel Reimbursement

Management

Travel Coordination

EMPLOYMENT HISTORY

DUKE UNIVERSITY HEALTH SYSTEM DURHAM, NC: 2014

Staff Specialist, Duke Medical Development and Alumni Affairs 2014 Present

Duke University Medical Center

Handle all gifts in accordance with the University’s and Duke Cancer Institute gift handling policies. Maintain

daily gift log and prepare transmittal forms. Maintain database to track all money and registrations received by the Cancer

Institute.

PERSON FAMILY MEDICAL AND DENTAL CENTER ROXBORO, NC: 2014

Outreach and Enrollment Coordinator 2014

Person Family Medical Center

Provided unbiased information to consumers about health insurance, the new marketplaces, qualified health plans, Medicaid, and

the Children’s Health Insurance Program. Conducted community outreach and engagement events including public events and

business presentations. Provided education and facilitates enrollment of eligible health center patients. Facilitated enrollment of

eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance

Marketplaces, Medicaid or the Children’s Health Insurance Program. Collaborated with local agencies to ensure consumers are

reached and educated about Affordable Health Care. Distributed outreach materials to patients, community members, partner

organizations and businesses to build coverage option awareness. Developed press releases, brochures and other marketing

materials.

DUKE UNIVERSITY HEALTH SYSTEM DURHAM, NC: 2006–2013

Administrative Assistant, Duke Heart Network 2008–2013

Duke University Medical Center

Coordinated all events that are hosted by Duke Heart Network including catering coordination, invitation creation and

distribution, RSVP tracking, and announcements. Gathered, sorted and prioritize incoming mail; alerted appropriate party to

priority items; handled all outgoing mail and/or packages. Coordinated Staff’s reimbursements, submission of procurement card

receipts, and submission/tracking of the staff’s travel expense reimbursements. Used independent judgment, completed special

ANGELA PETTIFORD KING PAGE TWO

projects as assigned. Assisted with the planning and preparation for meetings, conferences and conference calls. Helped ensure

all materials needed for these meetings are completed, organized, and provided to

the staff and all others involved, as appropriate. Performed additional functions in support to staff activities. Provided coverage

for other Network staff as necessary.

Staff Assistant, Gastroenterology 2006–2008

Duke University Health System

Answered phones, triaged calls and provided information to callers. Retrieved patient information in the IDX database including

appointment time, physician name and clinic location. Independently prepared complex documentation and spreadsheets as

requested. Maintained calendar of meetings for physicians. Read, sorted, and prioritized mail for physicians. Proofread and edited

documents to ensure the accuracy, clarity, and consistency of the content. Maintained hardcopy files that are were well organized

and accessible. Retrieved medical records for appointments. Coordinated travel arrangements. Assisted other staff assistants in

their absence with their physicians.

UNIVERSITY OF PITTSBURGH PITTSBURGH, PA: 2003–2006

Assistant to the Director, Judicial Systems 2004 2006

University of Pittsburgh

Accurately keyed student training data into Access. Prepared files for students. Created and copied business letters and filed in

appropriate folders. Transcribed student letters. Greeted visitors and answered phones. Supervised student workers. Shared

responsibility with Director for overall planning, management and execution of organization’s mission. Attended Director’s

meeting in Director’s absence. Prepared necessary forms and supportive documentation for Accounts Payable. Coordinated travel

arrangements. Monitored and reconciled operating expenses. Ordered supplies online using PRISM.

Secretary, Health Education 2004 2005

University of Pittsburgh

Answered phones and assisted patients and outside organizations. Scheduled appointments. Maintained file system. Used Outlook

to schedule patient appointments.

EDUCATION

BACHELOR OF BUSINESS ADMINISTRATION (IN PROGRESS) North Carolina Central University, Durham NC

Piedmont Community College, Roxboro, NC

DIPLOMA OF BUSINESS ADMINISTRATION

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