Medical/Pharmacy/Administrative

THERESA L. NORTH

**** *. *** ******

Milford, OH 45150

Home: 513-***-****

Cell: 513-***-****

*************@*****.***

OBJECTIVE

To find a challenging and rewarding position within a growing organization.

I bring a positive attitude and an excellent work ethic-along with several

years of Administrative, Medical, and Pharmacy experience.

SKILLS

. Microsoft Office

. Multi-line Phone Systems

. Customer Service

. Processing Shipments & Return Requests

. Inventory

. Correspondence & Form Preparation

. HR & Marketing Support

. Scheduling Coordination

EMPLOYMENT

TRAK Staffing Solutions July 2014 - November

2014

Client: AtriCure

Cincinnati, OH 45202 513-***-****

Position: Associate Sale Support Rachel Gearding

Responsibilities:

. Answer multi-line phone system

. Process orders

. Assist Sales Representatives

. Contract Agreements

. Filing

Humana Pharmacy, Inc. February 2009 - April 2014

DBA: RightSourceRX

West Chester, OH 45069 888-***-****

Position: Operations Specialist Manager: Ken Shapiro

Responsibilities:

. Investigate and resolve issues with orders on production line

. Research and resolve aging orders in system to be dispensed to members

. Ensure entire mail-order dispensing area is running efficiently and

effectively

. Knowledge of both the McKesson and QMSI systems

Humana Pharmacy, Inc. August 2008 - February 2009

DBA: RightSourceRX

West Chester, OH 45069 888-***-****

Position: Pharmacy Tech, Member Services Supervisor: Brandy Hurd

Responsibilities:

. Answer phone lines

. Process reshipments, return requests

. Assist Members with clinical questions

ValueCare Pharmacy May 2007 - August 2008

West Chester, OH 45069 513-***-****

Position: Pharmacy Tech Manager: Chuck Kennedy

Responsibilities:

. Fill prescriptions (narcotic and non-narcotic)

. Prepare and mix IV solutions

. Run prepackaging machine

. Monthly inventory of stock

Good Samaritan Hospital January 2006 - December

2006

Cincinnati, OH 45220 513-***-****

Position: Pharmacy Tech Manager: Joyce Dixon

Responsibilities:

. Run and maintain McKesson robot

. Manually pull medications for Good Sam and Bethesda North patients

. Prepare and mix IV's

. Package medications for individual patient use

Anthem Prescription Management March 2003 - December

2005

Mason, OH 45040 800-***-****

Position: Pharmacy Tech Manager: Dave Ayers

Responsibilities:

. Fill medications into Baker cells for distribution

. Maintenance of cells

. Verify proper counts are being distributed from Baker cells

. Bi-weekly audits to account for all medications within the pharmacy

HQ Global Workplaces August 2001 - March 2003

Cincinnati, OH 45236 513-***-****

Position: Receptionist Manager: Babb Radlove

Responsibilities:

. Answer multi-line phone system for a shared suite facility of 40+

businesses

. Schedule conference rooms and catering

. Type correspondence and forms for inside and outside clients

. Update client directory for lobby and Cincinnati Bell

Bell Furniture Industries June 1997 - August

2000

Loveland, OH 45140 513-***-****

Position: Administrative Assistant Manager: Andy Bell, Vice President

Responsibilities:

. Answer multi-line phone system

. Type correspondence for outside salesmen and branch

. Maintenance of all fax machines, copiers, and mail machine

. Open, sort, and distribute mail

. Maintenance of employee directory and phone numbers

. Assist HR and Marketing departments with special projects

EDUCATION

Clermont Northeastern August 1988 - June 1992

Batavia, OH 45103

Courses Studied: Required Courses

Live Oaks Career Development Center August 1991 - June 1992

Milford, OH 45150

Courses Studied: Electronic Office Procedures

REFERENCES

Colleen Sheldon 513-***-****

International Sales Support Specialist

AtriCure, Inc.

Mindy Warden 937-***-****

Sales Support Specialist

AtriCure, Inc.

Rachel Gearding **********@***.***

Project Coordinator

JLL (formerly at TRAK Group)

Tony Anello ******.****@*****.***

Process Engineer

Humana Pharmacy/RightSource 2

Marat Tsurov *******@*****.***

Process Analyst

Humana Pharmacy/RightSource 2

Margo Moore 513-***-****

SRT Manager ******@******.***

Humana Pharmacy/RightSouce 2

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